New filter came with cracked base

lisa390

Member
Jun 4, 2014
19
Landisville, PA
I unboxed my new upgraded filter yesterday - a Hayward Pro Series sand filter model S244S - and after setting in place realized the base is cracked top to bottom in one area. This this repairable somehow or do I need to get another? I was hoping an epoxy of some sort would work. Thanks.
 

Texas Splash

Mod Squad
TFP Expert
LifeTime Supporter
Hi Lisa! :wave: I would contact the seller immediately and let them know. They should provide you with a replacement. The S244 vessel will be pressing-down with a lot of weight once full of sand/water. You don't want that thing tipping over because of a bad stand. The seller should make it right for you.
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
12,685
Bedford, TX
Lisa,

Old or New, we never recommend trying to repair a filter housing. It almost never works, and is not a safe thing to do..

In your case, you paid for a new and undamaged filter, so you should get one..

Thanks,

Jim R.
 

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