Jandy TruClear ‘Check Cell’ message

DanPal

New member
Apr 27, 2020
2
Atlanta
My 6 month old Jandy TruClear Saltwater system recently started showing a ‘Check Cell’ message and will not chlorinate.

The Jandy Troubleshooting Guide has two answers to the display "CHECK CELL",
1) Reason: Cell Overload. -Description: When the system is running within a valid chlorination window and detects a cell short circuit or overload. Designed to warn the user or service person. Output is OFF.

2) Reason: Cell Open Circuit. -Description:
When the system is running within a valid
chlorination window and detects a cell open circuit or disconnection. Designed to warn the user or service person. Output is off but retries each 30seconds.

I’ve cleaned the cell (no scale found) cleaned skimmer, etc. Also tried unplugging and replugging the cell from the main display unit. When doing that, it temporarily appeared to start chlorinating again. Then, an hour later, the ’Check Cell’ message re-appeared.

Has anyone seen this? I saw a few others post a similar issue but the solution was not clear. Thank you!