Jandy AquaLink RS - Program Scheduling Nightmare

honestov

Member
Jun 13, 2015
5
FOLSOM
My Jandy AquaLink RS is giving me fits! Noticed my programs weren't running at the set times. When I reviewed the Schedule in iAquaLink, there were duplicates and missing "circuits" that I had programmed. I've removed them all and tried to add them back with new start and stop times but its all wonky. After programming the activities, I reviewed them only to find out that times are for other programmed activities. Anyone else come across this? Help! :confused:
 

Dodger

Silver Supporter
Sep 17, 2017
641
Silicon Valley, CA
Sorry to hear that Honesto. I have not had that kind of problem. In fact, I added several new program lines through iAqualink today and they all seem to have taken when I go back to view them.

First thing I suggest is to make sure that your system clock is set properly.

Otherwise, what kind of programs are you trying to run? Perhaps that will help us debug your issue.
 

honestov

Member
Jun 13, 2015
5
FOLSOM
Dodger, good thought on the clock being the culprit for things not working when they were scheduled. This was the first check; all good. I use iAquaLink for everything unless there is a problem...

I'm programming/scheduling (in no particular order): cleaner, spa, spa jets, spillover, chlorinate (VS high speed), pool (VS low speed). Since I'm having a problem using iAquaLink for programming/scheduling, I tried using my AquaLink RS wall unit. Some could not be added and others had the times from I programmed for another function.
 

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Dodger

Silver Supporter
Sep 17, 2017
641
Silicon Valley, CA
I tried using my AquaLink RS wall unit.
Is your wall unit a One Touch?

Some could not be added and others had the times from I programmed for another function.
Are you saying that what you see in the wall unit programs does not exactly match what you see in the iAqualink Schedule screen? Can you give an example of one of the above situations?

I'm programming/scheduling (in no particular order): cleaner, spa, spa jets, spillover, chlorinate (VS high speed), pool (VS low speed).
I assume all these functions work manually from your iAqualink and One Touch? That is, you can toggle them on an off and the pump speed changes if appropriate, the appropriate valves move, etc.
 

honestov

Member
Jun 13, 2015
5
FOLSOM
Is your wall unit a One Touch?



Are you saying that what you see in the wall unit programs does not exactly match what you see in the iAqualink Schedule screen? Can you give an example of one of the above situations?

I assume all these functions work manually from your iAqualink and One Touch? That is, you can toggle them on an off and the pump speed changes if appropriate, the appropriate valves move, etc.
Yes, it is a RS One Touch
Exactly. Spa shows 4 time in iAquaLink but only scheduled once in One Touch. iAquaLiink does not show four other functions that are scheduled/programmed in One Touch.
I can manually run/stop all of the pool functions from both iAquaLink and RS One Touch. Programming/Scheduling the functions is just insanity. I have had my cleaner run twice a day; once in the morning and then at the end of the day. Currently I cannot add a second Cleaner at the end of the day.

- - - Updated - - -

Just thought of one thing to eliminate. Have you used the "Page Down" button in iAqualink to make sure there are not programs "hiding" on the next page?
Yes I did try the Page Down button as I thought there might be the rest of the functions I added. There is no second page to see. This is so weird!
 

Dodger

Silver Supporter
Sep 17, 2017
641
Silicon Valley, CA
Okay weird. If it were me, I would delete all programs in both iAqualink and One Touch, then pull the power breaker. After power up, review to make sure there are no programs anywhere, and then try entering just 1 or 2 new programs in the iAqualink only. Baby steps, but starting with a fresh/clean slate.
 

PoolGate

Gold Supporter
TFP Guide
Jun 7, 2017
3,736
Damascus, MD
Are you using schedule group A or B? What is your "start date" for each program group? Perhaps you programmed on B and A is what OneTouch is seeing? Or perhaps you are using a group that is not active.

I see you are using "A". Check the dates that A is active.
 

SpringPool

Silver Supporter
Jun 2, 2017
516
Spring TX
I had to call Jandy the other day to fix an issue that I created. The rep did say it’s rare but phantom programs can be stored. He suggested I write down all my setting and if I ever had problems hit the clear memory button.

If your still having issues either give tech support a call or clear memory.
 

honestov

Member
Jun 13, 2015
5
FOLSOM
Okay weird. If it were me, I would delete all programs in both iAqualink and One Touch, then pull the power breaker. After power up, review to make sure there are no programs anywhere, and then try entering just 1 or 2 new programs in the iAqualink only. Baby steps, but starting with a fresh/clean slate.
I will try these things this weekend. I have not yet tried clearing both iAquaLink and the OT before the power reset.

UPDATE: Cleared all in One Touch and the iAquaLink Schedule was also cleared. Power off and on but still experiencing improper programming.
 

honestov

Member
Jun 13, 2015
5
FOLSOM
Are you using schedule group A or B? What is your "start date" for each program group? Perhaps you programmed on B and A is what OneTouch is seeing? Or perhaps you are using a group that is not active.

I see you are using "A". Check the dates that A is active.
The installers put everything into the A program group. I haven't thought about using (or why I should add to) Program group B. Could be a way out of this if clearing the programs/schedule and power reset fails.
 

JunkGumby

New member
Jun 20, 2019
1
Florida
Did anyone ever get this resolved. I have the same problem and can't find another post.
Never mind, I cleared the memory and reprogrammed. It fixed the Schedule Problem.
 
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Dodger

Silver Supporter
Sep 17, 2017
641
Silicon Valley, CA
Maybe post screenshots of your Schedule screens and also identify your automation equipment (iAqualink?, what remote, etc).

Also, let us know the recent history. Was it working fine until some recent event?
What changes have you recently made to the programming?

Can you describe what is going wrong in more detail?