Intellichlor IC 40 not generating chlorine

Jennyk108

New member
Jul 8, 2021
3
Long Island, New York
Thanks so much for the feedback. Sorry about the PM, as I’m new to this forum and I’m not sure exactly how posts work.

Okay, here we go. I ran the test mentioned above and the lights didn’t change. All green (see picture) so I’m not sure why I’m not generating chlorine.
I have all Pentair filter and pump parts. Superflow High Perfirmace pump (variable I’m guessing?). Do you think the white curly wire is connected into the correct fitting? Would this affect the salt generators ability to communicate with the system?
 

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cowboycasey

Gold Supporter
LifeTime Supporter
TFP Guide
Jul 3, 2013
8,536
Southern OK
Pool Size
15000
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
CircuPool SJ-40
Welcome to TFP :)

It is saying 0 salt.... What is the PPM of the salt in the pool? How may bags did you put in and what PPM are you going to?
 

mknauss

Mod Squad
TFP Expert
Bronze Supporter
May 3, 2014
43,651
Laughlin, NV
Pool Size
6000
Surface
Fiberglass
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Welcome to the forum.

The Intellichlor itself is all green and generating chlorine.

The Easytouch ppm readout is know to go to Zero. It does not effect the generation of chlorine. There have been many things changed to resolve it. If under warranty, call Pentair. If not, ignore it. Get a proper salinity test kit. K1766 at TFTestkits.net.
 
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Jennyk108

New member
Jul 8, 2021
3
Long Island, New York
We just installed a brand new IC 40 Intellichlor to our EasyTouch system. All lights are green, had the water tested and zero chlorine is being generated. It’s been running for a week and the diagnostics read,”0 salt”. What could possibly be going on here. I do have a random wire that was somehow disconnected from the GCFI box and when I reinserted where I thought it belonged it tripped the System. Please help. I’m so frustrated and have very little knowledge of the system.






 

Bperry

Gold Supporter
Aug 20, 2020
785
Knoxville, TN
Pool Size
27000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool RJ-60
Dumb question, but how much salt is in the water? Are you testing yourself?
 

Liz315

Bronze Supporter
Jul 12, 2020
227
NJ
Pool Size
15000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Did you add salt? You probably know this but I didn’t know much until I found this site so just making sure based on how you state your question seems like you thought it generated salt. The salt system uses salt you add to create chlorine, it doesn’t create the salt. Did you add the recommended bags of salt based on how many gallons of water your pool is? I have a ic40 and a 15,000 gallon pool and I had to add about 9 bags of salt to get my salt levels up to their required 3600 ppm.
 
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