Intellichlor error

Candurin

Well-known member
Jun 30, 2017
51
Southern NJ
We’re at my wife’s cousin’s pool (3 week old install) and her iChlor swcg keeps flashing all red lights with “AC” error. Any suggestions? Seems like it’s getting proper power, but, I can’t find that error code anywhere in the manual or online.

Thanks!9D182853-374A-4B4B-9358-27DDB211812B.jpeg
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
18,804
Bedford, TX
C,

I have the IntelliChlor, so no direct experience with the iChlor, but it looks like you have no flow.... Nothing will work with no water flowing through the pipes.

Give us a little more background.. What controls your iChlor? Is it connected to an automation system or is it a standalone unit?

Was the pump on or off when you took the pics? If the pump was off none of the lights should have been on.

Did pushing the more or less buttons do anything?

Let's see if we can get one of our iChlor owners to chime in.

Thanks,

Jim R.
 

JamesW

TFP Expert
Mar 2, 2011
20,391
Display shows "AC". No other indication on the cell.
iChlor cell was powered with an "AC" power supply, or the unit had detected an "AC" input voltage.

Make sure iChlor is plugged into an IntelliChlor Power Center, or an iChlor Power pack (old IntelliChlor IC15 Power Packs cannot be used with iChlor).


Since it's new, get the installer on it to make it right.
 

Candurin

Well-known member
Jun 30, 2017
51
Southern NJ
Installer will take care of it. Was trying to troubleshoot while here. AC power seems to be connected, no problem. I’ll keep everyone posted.

It Definitely says AC but photo doesn’t capture that.
 

JamesW

TFP Expert
Mar 2, 2011
20,391
The cell should receive DC power. The error indicates that it's getting AC power. What power supply do they have?
 

Candurin

Well-known member
Jun 30, 2017
51
Southern NJ
I couldn’t take a second photo. It’s plugged into a black transformer/power supply that is then plugged into AC. Seems like there may be an internal wiring issue.
 

JamesW

TFP Expert
Mar 2, 2011
20,391

If it looks like this, then it's the wrong power supply. The power supply should be almond/tan, not black.

That power supply outputs AC power as shown on the label, which is incorrect for the ichlor.
 
Last edited:

Candurin

Well-known member
Jun 30, 2017
51
Southern NJ
Fixed. You guys are spot on, as always. PB used the black Ac > ac transformer from the intellichlor vs ac > dc needed for iChlor.

Ironically, that is what came in the box from Pentair. Quick, painless fix with no permanent damage.

thanks all!
 
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