Instapark Betta review

Bam Bam

Gold Supporter
Sep 14, 2019
137
Columbia, SC
I would try the Ariel if it weren’t for the small trey. It would fill up in two minutes in my pool.
It’s been crazy windy here. Pine tree pods blanketed the pool. I had to empty the Betta tray 3 times in one day. It felt like the tray weighed 5 pounds. The large tray is a great feature for the local flora. After reading all the breakdowns I hope mine konks out before the 1 year is up if it’s going to fail!
 
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livinwell

Gold Supporter
LifeTime Supporter
Jul 29, 2007
115
Apache Junction, AZ
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Maybe it was in the skimmer. :ROFLMAO:
Just curious, how did you know the prop gear was bad?
After the light sequencing at startup, it appears to start. Red props spin less than a minute, then nothing. It would shut down before it could be lowered into the water. Had that a couple of times so ran the start up with the lid open. Again, after light sequence, the the paddle wheel would start, but gear choked. Watched again and saw the gear stop, so no paddle, no propeller. Propellers still spin, paddle spins freely with manual spin. Layman’s diagnostic. We’ll see what Instapark says.
 

Orion7319

Well-known member
Jul 1, 2020
1,030
Rock Hill, South Carolina
Pool Size
19775
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
It’s been crazy windy here. Pine tree pods blanketed the pool. I had to empty the Betta tray 3 times in one day. It felt like the tray weighed 5 pounds. The large tray is a great feature for the local flora. After reading all the breakdowns I hope mine konks out before the 1 year is up if it’s going to fail!
I know! It’s been very windy the last couple of weeks it seems. All these cold fronts coming though. If yours does die, it will be well within the 1 year period..
 

stormook

Active member
Mar 22, 2021
39
Ramona, CA
Pool Size
18600
Surface
Plaster
This time it looks like it’s a refurbished unit they are sending. I’m fine with that as long as it works, and it has the latest software.
Hi again everyone. I was sorry to hear that Orion's Betta failed. I was thinking he had the the only bullet proof one out there. The last time I wrote (in Dec.) my fifth new Betta had failed and I was going to ask for a refund finally but Vivian said she would send another one, refurbished this time, and I said ok. Well, after a little over three months it started to fail with a binding motor once again. I took the propeller off and cleaned off the calcium deposits and it worked for a day or so intermittently. I have determined that the motor magnetically binds a bit at one spot as you turn it and that causes the Betta to fault. I have done some research on magnetic drive DC motors and the problem may be caused by the control board, not the motor itself. The motor is bound even when the unit is turned off. I will call Instapark today and see what they will do but I do not have high hopes since my warranty was up in Feb.
Outside of the five new ones I have received I also had sent one in for repair (the repaired one lasted about three days) and my last one was a refurb. On all of the past units I had noticed that one motor would magnetically partially get stuck. When I took the propeller off of my latest refurbished unit I did notice that the motor was different from my last new unit. These things work so well when they work but I have never gotten much more than three months of service from them and sometimes much less. My pool is chemically maintained properly and has very few leaves blown into it so the Betta does not get overwhelmed with debris and the pool is a in ground fresh water pool. So, outside of very poor reliability from the Betta I cannot imagine my pool causing all of these failures.
 
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DanF

Silver Supporter
Mar 17, 2019
500
Chandler, AZ
Pool Size
12500
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool RJ-45 Plus
Sorry to hear, @stormook. Keep us posted on what Instapark says. These units are definitely quirky; two days ago mine started spinning in circles. I ensured both props were spinning, then I opened the cover and closed it and voila, it started running normally again.
These things work so well when they work...
Ain't that the truth! I like mine a lot also, but every time I look out at the pool I expect to see it not running. I'm for sure hanging on to my pole-mounted skimmer net.
 

stormook

Active member
Mar 22, 2021
39
Ramona, CA
Pool Size
18600
Surface
Plaster
Hey Dan. I contacted Instapark and Vivian said I could send it in for repair, for $60, or they would sell me the new Betta II (now showing on Amazon) at a discount. I would not consider sending it in for repair since when I sent my second new one in for repair it only lasted three days before it quit again, so I opted to buy the new Betta at the discounted price and this time I will buy the 3 year extended warranty. The warranty has to be purchased within 30 days of the Betta purchase. The new one should arrive here middle to late next week and I will let the forum know what I think of it after a week or so. Its reliability is anyone's guess.
 
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Orion7319

Well-known member
Jul 1, 2020
1,030
Rock Hill, South Carolina
Pool Size
19775
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
Hey Dan. I contacted Instapark and Vivian said I could send it in for repair, for $60, or they would sell me the new Betta II (now showing on Amazon) at a discount. I would not consider sending it in for repair since when I sent my second new one in for repair it only lasted three days before it quit again, so I opted to buy the new Betta at the discounted price and this time I will buy the 3 year extended warranty. The warranty has to be purchased within 30 days of the Betta purchase. The new one should arrive here middle to late next week and I will let the forum know what I think of it after a week or so. Its reliability is anyone's guess.
Let us know how that one works. They still haven’t shipped out my refurbished one yet.

EDIT: How much of a discount did they give you? I might call them on Monday and ask for the same deal. They claim to have upgraded the motors on this one.
 
Last edited:

stormook

Active member
Mar 22, 2021
39
Ramona, CA
Pool Size
18600
Surface
Plaster
Let us know how that one works. They still haven’t shipped out my refurbished one yet.

EDIT: How much of a discount did they give you? I might call them on Monday and ask for the same deal. They claim to have upgraded the motors on this one.
Well it is still working, of course it has only been a day and a half. It may be my imagination but this one seems even quieter than the original Betta. Anyway, the new one has very different motors and propellers and no longer has the blue and red lights in the back, just green flashing LED's in the front which change to red if there is an issue of some kind. The metal wire on the back underside is gone and molded-in plastic replaces it. I know in the past they have said they upgraded the motors and they did change the motor type once that I noticed in all of the Betta's I have gone through, but the motors on the new Betta II are way different.
Maybe Vivian felt sorry for me since I have gone through six new Betta's and one repair, she offered the new Betta II for $200 or $60 for the repair and software update of my present one. Needless to say I was not going for another repair. She sent a return label for my old one and I received the new one on Friday. I did not expect it until later next week but it arrived a day after I ordered it, their fastest delivery yet, though I am only about 110 miles from Instapark. I am going to purchase the 3 year warranty which covers all repair and shipping, it is $59.99 and you have thirty days to purchase it. Good luck with whatever you decide to do.
 
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Orion7319

Well-known member
Jul 1, 2020
1,030
Rock Hill, South Carolina
Pool Size
19775
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
Well it is still working, of course it has only been a day and a half. It may be my imagination but this one seems even quieter than the original Betta. Anyway, the new one has very different motors and propellers and no longer has the blue and red lights in the back, just green flashing LED's in the front which change to red if there is an issue of some kind. The metal wire on the back underside is gone and molded-in plastic replaces it. I know in the past they have said they upgraded the motors and they did change the motor type once that I noticed in all of the Betta's I have gone through, but the motors on the new Betta II are way different.
Maybe Vivian felt sorry for me since I have gone through six new Betta's and one repair, she offered the new Betta II for $200 or $60 for the repair and software update of my present one. Needless to say I was not going for another repair. She sent a return label for my old one and I received the new one on Friday. I did not expect it until later next week but it arrived a day after I ordered it, their fastest delivery yet, though I am only about 110 miles from Instapark. I am going to purchase the 3 year warranty which covers all repair and shipping, it is $59.99 and you have thirty days to purchase it. Good luck with whatever you decide to do.
Awesome thanks! I just called them and ordered the new one. They also charged me $200.00 to upgrade the old one. They didn’t mention the 3 year warranty, just that it comes with the 1 year warranty. Thanks for mentioning that, I’ll probably get that as well. She said all three motors were upgraded. Hopefully this version adequately addressed the quality issues. They sure do work great when they are working. As much debris as I get in my pool this is a must have for us, not a nice to have.
 

stormook

Active member
Mar 22, 2021
39
Ramona, CA
Pool Size
18600
Surface
Plaster
Awesome thanks! I just called them and ordered the new one. They also charged me $200.00 to upgrade the old one. They didn’t mention the 3 year warranty, just that it comes with the 1 year warranty. Thanks for mentioning that, I’ll probably get that as well. She said all three motors were upgraded. Hopefully this version adequately addressed the quality issues. They sure do work great when they are working. As much debris as I get in my pool this is a must have for us, not a nice to have.
I saw the various extended warranties on their website and when you get the new one there is a card inside the box telling about the warranty choices. I too hope this model has a much improved life expectancy. We will be among the first to know.
 
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Orion7319

Well-known member
Jul 1, 2020
1,030
Rock Hill, South Carolina
Pool Size
19775
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
I saw the various extended warranties on their website and when you get the new one there is a card inside the box telling about the warranty choices. I too hope this model has a much improved life expectancy. We will be among the first to know.
I see it on their website now. What’s weird though is that they don’t have the betta 2. I only see those on Amazon right now. They seemed confident over the phone that these will last longer. They said the motors have more room and can self clean or something like that. Without seeing it I have no idea how that works.
 
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stormook

Active member
Mar 22, 2021
39
Ramona, CA
Pool Size
18600
Surface
Plaster
I see it on their website now. What’s weird though is that they don’t have the betta 2. I only see those on Amazon right now. They seemed confident over the phone that these will last longer. They said the motors have more room and can self clean or something like that. Without seeing it I have no idea how that works.
The new motors are not covered by the propeller at all so maybe that is what they meant my self cleaning. My other Bettas all developed a lot of calcium (lime) build-up inside the propellers and inside the motor rotor and I thought that was what was taking them out since it put a strain on the motor, but after I cleaned them the last time one motor would still hang up at one spot when I turned it by hand (with power off). It would hang up magnetically like there was still an electric current going to it. Something I read on the internet implied that a speed controller problem could cause that issue. What I was reading was about RC controlled items that used DC magnetic motors with speed controller circuit boards on the car, boat, drone or whatever. I think the circuit boards on our Bettas serve that function also. Anyway, I could clean the motors but could do nothing about any circuit board malfunction. It would be nice if there was an electronics person on the forum who felt like taking a malfunctioning Betta apart to find out what was causing all of these numerous failures.
 
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Orion7319

Well-known member
Jul 1, 2020
1,030
Rock Hill, South Carolina
Pool Size
19775
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
The new motors are not covered by the propeller at all so maybe that is what they meant my self cleaning. My other Bettas all developed a lot of calcium (lime) build-up inside the propellers and inside the motor rotor and I thought that was what was taking them out since it put a strain on the motor, but after I cleaned them the last time one motor would still hang up at one spot when I turned it by hand (with power off). It would hang up magnetically like there was still an electric current going to it. Something I read on the internet implied that a speed controller problem could cause that issue. What I was reading was about RC controlled items that used DC magnetic motors with speed controller circuit boards on the car, boat, drone or whatever. I think the circuit boards on our Bettas serve that function also. Anyway, I could clean the motors but could do nothing about any circuit board malfunction. It would be nice if there was an electronics person on the forum who felt like taking a malfunctioning Betta apart to find out what was causing all of these numerous failures.
Interesting. I don’t think many people would be willing to take one apart and void the warranty.
 

tcat

Silver Supporter
May 30, 2012
1,221
Austin, TX
Pool Size
16000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool Edge-40
How well does this do at cleaning near the edges of the pool? Everything seems to migrate there. Wish one of these robots had a rotating brush on both sides to move that stuff away from the edge (like a Roomba). Does Betta ever go on sale? They take a dead Breeze in trade?
 

Orion7319

Well-known member
Jul 1, 2020
1,030
Rock Hill, South Carolina
Pool Size
19775
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
How well does this do at cleaning near the edges of the pool? Everything seems to migrate there. Wish one of these robots had a rotating brush on both sides to move that stuff away from the edge (like a Roomba). Does Betta ever go on sale? They take a dead Breeze in trade?
My pool is an oval. It works great in mine. Not sure how well it would get into corners. I wouldn’t think they would take a dead breeze. They do however have an upgrade option and offer a up to a three year warranty for $60.00.

 
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tcat

Silver Supporter
May 30, 2012
1,221
Austin, TX
Pool Size
16000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool Edge-40
My pool is an oval. It works great in mine. Not sure how well it would get into corners. I wouldn’t think they would take a dead breeze. They do however have an upgrade option and offer a up to a three year warranty for $60.00.

Mine's kidney, so large radii. I have 5 oak trees, 3 hanging over the pool, so lots of leaves and pollen gather along edges. I was going to go with the 2 year warranty, $40. It's either going to fail year 1 or last a few years (hopefully).
 

Orion7319

Well-known member
Jul 1, 2020
1,030
Rock Hill, South Carolina
Pool Size
19775
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
Mine's kidney, so large radii. I have 5 oak trees, 3 hanging over the pool, so lots of leaves and pollen gather along edges. I was going to go with the 2 year warranty, $40. It's either going to fail year 1 or last a few years (hopefully).
Make sure you order the new Betta 2 that was just released.
 

Bam Bam

Gold Supporter
Sep 14, 2019
137
Columbia, SC
I just went out to observe the wall action. It seems that the Betta might not get the pollen on the front end but the back end wake acts to resuspend the side wall buildup into the water and gets it during its random trips around the pool. I wish it had a tile cleaner/scraper attachment though!
805478AD-DB05-47ED-B2A0-364C5F9BF9FD.jpeg
 
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Katodude

Silver Supporter
Aug 22, 2017
2,049
West Palm Beach/Florida
Pool Size
15000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Hayward Aqua Rite (T-15)
I would buy the longest warranty they will sell you. If you have a credit card that extends the warranty use that too. These things are not like standard electronics that fail in the first year of life. The are constantly exposed to a harsh environment. Sun, Chlorinated water are constantly trying to kill this thing, and they will always win.

I am excited to hear if the Betta 2 will be that much better. Still looking for something that just works. Until they fix the battery on the Ariel its never going to be great.
 

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