HELP? SPider gasket issue

edbson

Well-known member
Jun 26, 2007
72
0
#1
Does anyone know where i can buy a spider gasket for a Hayward model # SP0714T filter? I cannot seem to find one online anywhere, and I am guessing that is why the pool guy siliconed it..........I have a HUGE mess, and a gob of silicone to clean out....
 

edbson

Well-known member
Jun 26, 2007
72
0
#5
It is under warranty, but I frankly don't think the store has a clue. Their servicemen are idiots. I don't have a PB since we self installed.......it's only the pump/filter that is under warranty.
 

snapped

Active member
Apr 20, 2008
27
0
#6
Hayward has great support for Warranty issues

It is under warranty, but I frankly don't think the store has a clue. Their servicemen are idiots. I don't have a PB since we self installed.......it's only the pump/filter that is under warranty.


Call hayward direct and they will send out someone to replace. I had issues with mine and my pool dealer kept stating it was fine. hayward had someone out the next day and the assy replaced about 3 days later. Hayward and the repair man both stressted you should always turn the valve in the same direction when changing from filter to backwash to whatever other setting you may need.