Help! Jandy Pool pump turns on, but instantly switches to Spa mode. Will not stay in pool mode.

mmcal

Member
May 2, 2020
6
CA
I have a Jandy Aquapure RS 1400, with a spa side switch. Right now when the pool program triggers the pool pump to turn on, it turns on, but instantly changes to Spa mode, and then the Spa runs instead of the pool. I can only run the pool mode from Service mode. I've checked the relay switches & they appear to be fine. I disconnected the Spa Switch at the Jandy box, but that didn't work either, the pool still won't run without instantly changing back to Spa mode. What should I try next???
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
17,889
Bedford, TX
M,

I would disconnect the spa side remote and see what happens.. They are notoriously known of going bad..

Just remove the connector inside your main panel.

Thanks,

Jim R.
 

mmcal

Member
May 2, 2020
6
CA
Hi Jim,
Yes, I did try this. I disconnected the spa side switch inside the panel, however it did not fix the problem. The pool still won't stay on, it still switches to run the spa instead. Any other thoughts???
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
17,889
Bedford, TX
M,

I am not a Jandy guy, but some generic questions..

Does the panel appear to be in the pool mode, but just the valves are in the spa mode?

Or does everything at the panel appear to be in the spa mode.

I have an EasyTouch and when in the pool mode it shows "Pool" and when in the spa mode it shows. "Spa"

If the panel thinks it is in the Pool mode and is just setting your valves to the spa mode, you can just move the little switch on the actuator from the current position to the opposite position.

Thanks,

Jim R.
 

mmcal

Member
May 2, 2020
6
CA
When the panel is set to Service, it is in pool mode on the panel, and the EasyTouch says it's in Service mode. However, when the panel is set to Auto, it only will go to Spa mode on the panel. On my EasyTouch, it shows 'Spa' is running. When I try to turn off the Spa on the EasyTouch, it will turn off, but will instantly turn back on in Spa mode. The EasyTouch will not allow me to turn on the Pool function, when I press Pool On with the EasyTouch, it changes itself to Spa Mode.
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
17,889
Bedford, TX
M,

When in Auto, and not the service mode, and the system is in the Spa mode, what button are you pushing to get into the Pool mode?

Jim R.
 

mmcal

Member
May 2, 2020
6
CA
I've tried both the EasyTouch remote and also directly from the control panel. Neither one will allow the pool to run in Auto mode. I appreciate your time on this, thanks.
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
17,889
Bedford, TX
M,

I have ScreenLogic and not a remote. But, if I am in the spa mode and push the spa button to turn it off, it will often turn right back on.. For me anyway if I am in the spa mode and what to turn off the spa and turn on the Pool, I only touch the pool button. Does yours normally work the same?

I suspect that something is telling the system to be in the spa mode.. One thing would be the spa side remote, which you already disconnected.. That leaves the house remote.. I would try to unplug it..

Actually, the first thing I would do is hit the reset button on the main panel.. It is like rebooting your PC, it will not remove any programs or schedules.. It does take a few minutes to come back up, but would be worth a try.

Let's see what Tom has to say about bad remotes... Calling @ogdento

Thanks,

Jim R.
 

mmcal

Member
May 2, 2020
6
CA
Ya, I tried the reset button on the panel, it did not work. My in-house remote is the handheld Jandy PDA, I don't have a hard-wired or plug-in type in-house remote.
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
17,889
Bedford, TX
M,

Sorry, I am not being much help here... :scratch:

So do you have a Jandy system or an Pentair EasyTouch automation system?

We have some pretty good Jandy guys...

Jim R.
 

mmcal

Member
May 2, 2020
6
CA
Jandy system, with the handheld PDA. When you mentioned 'EasyTouch', I though you were referring to the handheld PDA. I didn't realize it was a 'Pentair EasyTouch'.