My pool/spa was completed in November 2021 and we have been using the heater to heat the pool and spa since we were allowed to fire it up in December 2021. No issues for 6 months but now it is giving me the ignition failure error. It's under warranty so after trying some common trouble shooting techniques I found from other threads here with no success, I called them to come take a look.
They told me it wasn't getting enough gas pressure and that I needed to call my plumber to take a look. Any reason why it would work fine for 6 months and now won't? The guy said "it happens sometimes" when I asked. No new gas appliances have been installed and it was fine during the winter when the house was being heated and gas fire place was on many times while the pool/spa heater was on.
Anyone run into this before or have any advice? I'll obviously be calling the plumber who installed the gas line to take a look but curious to see if anyone here had any feedback.
They told me it wasn't getting enough gas pressure and that I needed to call my plumber to take a look. Any reason why it would work fine for 6 months and now won't? The guy said "it happens sometimes" when I asked. No new gas appliances have been installed and it was fine during the winter when the house was being heated and gas fire place was on many times while the pool/spa heater was on.
Anyone run into this before or have any advice? I'll obviously be calling the plumber who installed the gas line to take a look but curious to see if anyone here had any feedback.
