Has anyone used the Pebble Tech warranty?

ajw22

Gold Supporter
TFP Guide
Jul 21, 2013
9,818
Northern NJ
Actually they are not when you focus on this sentence:

2019-08-30_1359.png

Both PT and TFP guidelines for plaster pools look to keep the CSI/LSI between 0.3 and -0.3.

Occasional CSI/LSI outside that range are unavoidable as pH and temperature fluctuate. Any damage comes from water chemistry being outside the range consistently for long periods of time. As long as you bring the water chemistry back within range whenever you check it you will be fine.

PT also has different recommended water chemistry for chlorine pools and SWG pools.



I believe you can follow TFP recomme3nded levels and be in compliance with the PT Warranty.
 

poolnoobgrandma

Well-known member
Sep 15, 2018
179
Seminole, FL
Thanks. The SWG guidance helps, although TFP has me keeping the FC higher. That shouldn't be a big deal (I hope) if I ever need warranty service. I had been happy to stay in the the -.6 to .6 CSI range shown by poolmath, rather than .3, -.3. Also, my pH keeps floating up, and based on guidance here on the site I haven't been trying to keep it below 7.8. I'm wondering if anyone has had pushback from Pebble Tec over that kind of variance...
 

ajw22

Gold Supporter
TFP Guide
Jul 21, 2013
9,818
Northern NJ
Chlorine level does not affect CSI/LSI.

The PT warranty only covers defects in the materials. Almost all warranty claims are for poor installtion which is not PTs responsibility. Unless they sent the installer bad bags of material then PT has no liability. That's why you should be looking at the installers warranty, and not PTs.