Cracked motor from shipping


Jun 7, 2018
Hull GA
Hey everyone, long time lurker. Not sure if this is in the right forum. We ordered a new above ground pool, Hayward sand filter and pump in January and just got around to installing. The motor housing is cracked in a few spots on the end. I emailed poolfactory where we ordered everything from, waiting for their response now. In the mean time is this a big deal, do we need a whole new pump?



Gold Supporter
TFP Guide
Jul 21, 2013
Northern NJ
You need to plan on exchanging the pump. If it got smashed enough for those cracks you don’t know what other hidden damage there us.