Cannot Upgrade Omnilogic Firmware


New member
Dec 24, 2020
Hi, I am hoping that someone may have a solution to this problem. I have a wired connection, model HLBASE, and my firmware needs updating. I have never updated the firmware, so I am a few versions behind. I have followed all steps on this forum and on the Hayward website. My problem is that the Omnilogic will not recognize my USB drive, and subsequently, the firmware files I have downloaded onto it. When I go into service mode and try to update the firmware, the USB drive that I have properly plugged in, is just not recognized. I have tried the following based on a previous thread:

-downloaded earlier firmware versions
-used a smaller size USB drive
-used a different USB drive
-used Chrome browser for download
-deleted .txt file extension

Thank you for any thoughts and guidance!


Gold Supporter
TFP Guide
Jul 21, 2013
Northern NJ
Pool Size
Salt Water Generator
SWG Type
Pentair Intellichlor IC-60
Welcome to TFP.

It sounds like you tried all the usual suggestions. See if there is any new information for you at Hayward OmniLogic - Further Reading

How old is your pool and OmniLogic panel?

Have you contacted Hayward or a local Hayward dealer and made a warranty claim?
Last edited:
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