Cannot see articles from desktop/laptop?

ugarugby14

Member
Jun 15, 2013
11
Marietta, GA
When I'm using your website on my laptop (via google chrome) I cannot open the pool school articles not the pool math page. When I click on the menu selection or from the home page it just opens the home page again. I've searched it thru google and thru your own search on the home page...it brings up the link I want then when I click it takes me again to the home page. If I click on the link via the right button and chose to open it "open link in incognito window" It works. Weird. just thought you all should be aware. Thanks!
 

Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
10,842
Eastern Ohio
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So let’s start at simple…….

What happens when you click that?
 

Rick Strohm

New member
Jul 1, 2012
3
Central Louisiana
Pool Size
13500
Surface
Fiberglass
Chlorine
Salt Water Generator
SWG Type
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I have the exact same problem as the original poster. Chrome, Edge and chrome on my phone all act the same way. Latest updates on all. Pool school and Pool math links all return to the main page at Home - Trouble Free Pool. I made sure cache was cleared and ad blockers were disabled. I've never been able to access these sections since reregistering last month. I have no problem getting into the forums or account settings. Even the Support TFP link reloads the home page!

Update: I tried Internet Explorer and it warns me that the browser is out of date but it too fails to load Pool School or Pool Math.
 
Last edited:

mknauss

Mod Squad
TFP Expert
Bronze Supporter
May 3, 2014
43,634
Laughlin, NV
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Welcome to the forum!
That is odd -- lets ask @Leebo to help you out.
 

Rick Strohm

New member
Jul 1, 2012
3
Central Louisiana
Pool Size
13500
Surface
Fiberglass
Chlorine
Salt Water Generator
SWG Type
CircuPool RJ-30 Plus
Interestingly, I logged out of my account and was able to access everything. Logged back in and the links redirect to the home page. Verified the same behavior on another computer. I guess the browser type isn't the issue, but something with the account.
 
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Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
10,842
Eastern Ohio
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Interestingly, I logged out of my account and was able to access everything. Logged back in and the links redirect to the home page. Verified the same behavior on another computer. I guess the browser type isn't the issue, but something with the account.
What happens when you click on the link below?
 

Rick Strohm

New member
Jul 1, 2012
3
Central Louisiana
Pool Size
13500
Surface
Fiberglass
Chlorine
Salt Water Generator
SWG Type
CircuPool RJ-30 Plus
That link worked! PoolMath and Pool School do not if I'm logged in.
 

bjh81782

New member
Apr 17, 2014
2
Phoenix, az
Chlorine
Liquid Chlorine
Same issue here. Can access blog articles when I am not logged in, but once logged in, just get taken back to the home page.
 

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YippeeSkippy

Mod Squad
LifeTime Supporter
Jan 17, 2012
17,386
Evans, Georgia
Can you either scroll down to the different sections and click on the link? My list of sections is on the left side... is your view too large to see that? can you scroll left to see if its over <----there but hidden in view?

Maddie :flower:
 

Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
10,842
Eastern Ohio
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Same issue here. Can access blog articles when I am not logged in, but once logged in, just get taken back to the home page.
Sorry for the delay,

Can you peak now as things should be sorted out. :)
 

davey6693

Member
Apr 1, 2012
7
Brisbane, Australia
Pool Size
50000
Surface
Plaster
Chlorine
Salt Water Generator
This is a slightly on the edge of dragging up an old issue, but as I'm having exactly the same problems as the users above (home page loads instead of followed links, but only when logged in) may I ask what resolved it?
Thanks.
 

Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
10,842
Eastern Ohio
Pool Size
25000
Surface
Vinyl
Chlorine
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Can you please try again as I’ve tinkered with a few things. 👍
 
Jun 13, 2016
5
Wisconsin
I'm having the same issue with both Firefox and Safari -- while logged in, all the links redirect to the welcome page.

While logged out (both logging out manually, and opening the page in a FF private window, which logs me out) all looks as it should and links seem to direct properly.