So my water is balanced but I'm keeping the PH around 7.0-7.2 in order to help the scale. I also poured in a gallon of scale remover from the pool store about a week ago. So it is getting better but not great. Today I decided to buy 200 grit sandpaper and a sanding poll. Figured it was worth a shot. Well IT WORKS. My tanning ledge, steps and swim out love seat are now smooth as a babies bottom! Someone tell me why I shouldn't be doing this because it seems like too easy of a solution!