New 6 person hot tub owner here. We have had it filled for 5 days now and used 1 time due to utter confusion over chemicals, haha
Here is what we did:
DAY 1
-Filled the tub and added the shock: 2 oz Spa Frog Fresh Start (sodium dichlor) with jets running
-An hour after we shocked it, we added 2 oz metal remover with jets running
-No use, just hot tub running overnight
DAY 2
-Cleaned out filter with a hose to remove metals
-Added Spa Frog bromine and mineral floating cartridges on setting #2
-Tested chemicals and all was in perfect range
-Did not use
DAY 3
-Used the hot tub, forgot to add a dash of Swimway nonchlorine shock after use
DAY 4
-Water was dull and cloudy in the morning. Added a dash of nonchlorine shock.
-Tested chemicals and everything was great except for the bromine level was super low, the lightest shade on the test strip, called the place we bought from and they said it's normal for bromine to test at 0 on the test strips, just add clarifier for the cloudy water
-Added 3 tablespoons of clarifier in early afternoon with jets on for about 10 minutes
-Did not use due to water still cloudy at night
DAY 5
-water still cloudy
-brought sample to pool and spa place, again all levels normal except nonexistant bromine. They gave me 2 Leisure Time 2 oz packets of sodium bromide and advised me to open Spa Frog bromine and mineral cartridges to 4. Went home and added the 4 oz of sodium bromide and opened the cartridges more. Also added defoamer. This was at 11am.
-it's 8:30 pm and the water is still cloudy and I retested the water and the bromine level is still nonexistent.
What the heck went wrong? Do I have to wait 24 hours to expect clear water after adding sodium bromide and opening the cartridges? Is the water safe to use?
We followed the exact instructions our pool/spa people gave us. Please help!
Here is what we did:
DAY 1
-Filled the tub and added the shock: 2 oz Spa Frog Fresh Start (sodium dichlor) with jets running
-An hour after we shocked it, we added 2 oz metal remover with jets running
-No use, just hot tub running overnight
DAY 2
-Cleaned out filter with a hose to remove metals
-Added Spa Frog bromine and mineral floating cartridges on setting #2
-Tested chemicals and all was in perfect range
-Did not use
DAY 3
-Used the hot tub, forgot to add a dash of Swimway nonchlorine shock after use
DAY 4
-Water was dull and cloudy in the morning. Added a dash of nonchlorine shock.
-Tested chemicals and everything was great except for the bromine level was super low, the lightest shade on the test strip, called the place we bought from and they said it's normal for bromine to test at 0 on the test strips, just add clarifier for the cloudy water
-Added 3 tablespoons of clarifier in early afternoon with jets on for about 10 minutes
-Did not use due to water still cloudy at night
DAY 5
-water still cloudy
-brought sample to pool and spa place, again all levels normal except nonexistant bromine. They gave me 2 Leisure Time 2 oz packets of sodium bromide and advised me to open Spa Frog bromine and mineral cartridges to 4. Went home and added the 4 oz of sodium bromide and opened the cartridges more. Also added defoamer. This was at 11am.
-it's 8:30 pm and the water is still cloudy and I retested the water and the bromine level is still nonexistent.
What the heck went wrong? Do I have to wait 24 hours to expect clear water after adding sodium bromide and opening the cartridges? Is the water safe to use?
We followed the exact instructions our pool/spa people gave us. Please help!