We let a pool company take care of our pool last year and while they were closing the pool they said they were unable to get the pool ladders and hand rail to release from the pool. They decided to cut the poles instead of working on getting the poles to release. They did this without asking and I will not be using them again. The issue I have is how to get the pole pieces removed from the brackets to install new hand rails and ladders. Any suggestions would be greatly appreciated.