Aquapure 1400 issue. No error codes does not appear to be producing chlorine

[robl45]

Hi,

Noticed my pool on routine test was at close to 0 chlorine. its been raining alot so figured it might be that, but when I looked at my cell, there were hardly any bubbles showing. Its a aftermarket clear cell. link to cell below. I do see some bubbles coming out of the returns in the pool like normal so I'm guessing its doing something just not much. I did all the troubleshooting per the manual on my board and everything was in spec except the output board voltage. It is reading 17 volts versus 22-28 volts. I have no error codes on the display. The question I have is before I order a new board as the troubleshooting instructions say, is it likely the board or could the cell be bad? I'm guessing the unit would throw a code if there was a problem with the cell itself? Is there anyway to definitely isolate one or the other? Board number is E0261700.

Edit: Cell was purchased April 17th 2023 so less than 4 months old.

CompuPool 3-Port 14-Blade Replacement Salt Cell for Jandy AquaPure System | 40,000 Gallons | GRC/J40-3

CompuPool’s GRCJ14003, will work seamlessly with the 3 portJandy Aqua Pure 1400 (14 Blade) unit. OEM replacement salt cell also available.

www.poolsupplyunlimited.com

 

[ajw22]

Have you done a Overnight Chlorine Loss Test to rule out any algae consuming the chlorine the cell is generating?

What % are you trying to run the cell at for how many hours?

Jandy diagnostics and troubleshooting may now work on a 3rd party cell.

 

[robl45]

no I haven't, I would assume that it might be consuming more than its generating especially with the ridiculous amount of rain we have every day, but while I see some bubbles now, I don't see the massive bubbles in the cell I saw before. I definitely see bubbles out of the returns though. If I see bubbles out the returns, does that mean it works?

I have been running it at 85%. I have a very small pool at around 9000 gallons and that was doing the job.

 

[ajw22]

Bubbles can be from your SWG or from a suction side air leak.

Running at 85% for what pump runtime?

Data is always better then assumptions.

I would do a Overnight Chlorine Loss Test

 

[robl45]

10 hours a day. I turned off the swg and the bubbles go away so they are coming from that.

 

[robl45]

Well I added some salt as my salt meter was showing the salt as way lower than the unit. Meter was calibrated in solution and while I’m sure it’s more totally accurate I’m pretty sure I was less than the 3000 the unit was reporting. I changed the connectors going to the board and the cell and now I’m reading 21.5 to 21.7. Which I guess is close enough to 22. The current on the board points was 122. So I guess it’s working.