Aquacal Heat Pump

[Coykiam]

Hi All, just got an Aquacal Heat pump.
Is it normal for it to pool water around it?
I understand it condensates but it seems like there's a steady stream from one of the holes.

Aquacal Heater Pump

youtube.com

It does not seem to have a stream of water when it's off.

Help.....and Thank you

 

[cowboycasey]

Welcome to TFP

That looks like a leak and not condensation.. I would get with Aquacall and send the video link to them.. That sure looks like one of the inside fittings...

Do you have a bypass built into your heat pump? If not you really should have one done for cases like this... if you have to get a new one or troubleshoot you could do it with the pump running

Heater Bypass - Further Reading

www.troublefreepool.com

 

[Coykiam]

I'm contacting the pool company that installed it again. Attached is a picture of the heater....is the white tube a bypass?

 

[cowboycasey]

Kind of. it is a pressure bypass.. When the pressure gets over what the spring inside is set to it opens and lets some water go around the heater... You want a Jandy neverlube 3 way bypass with a check valve on the exit side... That way you can have the pump run while the heater gets worked on.. now you have to shut everything off... Ask the pool company to install one so this does not happen again or you can for way cheaper

Jandy

 

[SecoSteve]

I have that heater and I'll see a puddle on the pad after it has ran, but not a steady stream. Now, I'm only going from 82 to 83 degrees, as I have it set at 83. I only runs an hour or two. Overnight, I haven't seen it drop below 82 this season.

 

[Coykiam]

Update, I reached out to Aquacal and they sent me this link.

Why is my swimming pool heater leaking? - AquaCal Website

Your heat pump may not be leaking; it may just be condensation draining from the unit. When heating, heat pumps can produce upwards of 9 gallons of

www.aquacal.com

I did the dip test and the values were different.
I guess it's normal....seems a lot of water for "normal."

 

[cowboycasey]

I guess high humidity can create lots of water

knowing is half the battle...