android can not drag and drop

[Rich D]

When in the photo gallery the instructions say to drag and drop the photos I want from my gallery. I can select them but with my android tablet there is no way to drag and drop them. How do I insert a pic to a post from my gallery with a android device?

Thanks, Rich.

 

[kimkats]

No idea and that is why I do not like to use my phone for TFP or such I will ping our IT guy and see if he has any ideas.

 

[jseyfert3]

I posted this from my Android phone. It didn't say drag and drop. Oh, perhaps the mobile site vs regular. Let me find my tablet and try again.

 

[jblizzle]

Just to confirm, are you accessing the form directly from a web browser? And if so are you using the mobile theme or the full website? Or are you trying to access through a third party app like Tapatalk?

 

[Arizonarob]

Yeah, I have an iPhone and when on the mobile version, I can’t drag and drop either.

 

[Rich D]

View attachment 86905

I posted this from my Android phone. It didn't say drag and drop. Oh, perhaps the mobile site vs regular. Let me find my tablet and try again.

Just to clarify. I can upload and post a Pic because it goes to the bottom area automatically. I just can not use a Pic that is already in my gallery without having to download it again. I have a pixel c tablet and a pixel 2 xl and they both have the same issue. I have tried both mobile and desktop using Chrome browser with no luck.

 

[Rich D]

Just to confirm, are you accessing the form directly from a web browser? And if so are you using the mobile theme or the full website? Or are you trying to access through a third party app like Tapatalk?

Yes, directly from chrome browser.

Tried both mobile and desktop. Both have same issue.

No third party app.

Thanks, Rich..

 

[Leebo]

Can you email me at [email protected] a screenshot of where you’re trying to upload photos to? I’m seeing the phrase you’re speaking of in a list of phrases used on the website but cannot find where it’s actually used.

 

[Arizonarob]

Here’s what my screen looks like.

 

[jseyfert3]

Just to clarify. I can upload and post a Pic because it goes to the bottom area automatically. I just can not use a Pic that is already in my gallery without having to download it again. I have a pixel c tablet and a pixel 2 xl and they both have the same issue. I have tried both mobile and desktop using Chrome browser with no luck.

Okay, test two. And now I see the issue, in Manage Attachments

 

[Rich D]

Yes, that is where the problem is.

 

[Leebo]

I’m still looking into this as I suspect there’s more behind everything than I wanna admit. Once I find all the details out I’ll fill ya in.

Lee

 

[Arizonarob]

Thanks Lee.

 

[Rich D]

I’m still looking into this as I suspect there’s more behind everything than I wanna admit. Once I find all the details out I’ll fill ya in.

Lee

Great... Thank you for the update and for looking into this..