Thanks, Ahh-Some Guy. I just posted the following on the Ahh-Some website contact form. I am looking for advice, as I have already done 4 purges, each time cleaning filters, any gunk, refilling, balancing, heating up. Also, is there a link to which test kit is best for a hot tub (as opposed to the swimming pool group.) Thanks, DanielHello Seattle Soaker: Thank you for using the Ahh-Some Hot Tub Plumbing Cleaner on your hot tub. What you just did is going to make your ongoing maintenance so much easier. All that gunk and bio-contaminants that you purged from your relatively new hot tub is quite normal. Remember, sanitizers are used up and dissipate rapidly trying to penetrate into the bio-buildup. They try and try but just can't get the job done. Sanitizers are great at oxidizing and killing "planktonic" or free-floating specks that break loose from the biofilm matrix. You need sanitizer in a hot tub, ABSOLUTELY. You also need to purge your hot tub on a regular basis, usually every 4-6 months based on gallonage and amount of use. We recommend tubs 450 gallons or more, every 6 months. Less than 450 gallons, every 4-5 months. Small tubs, let's say 250 gallons or less that get daily use, we recommend every 3 months. It is AMAZING that many dealers and manufacturers are hesitant to educate their customers about this beneficial maintenance protocol. Apparently, they fear that sales would go down. We see the opposite occurring. The dealers who actually purge brand new tubs at the time of delivery and who tell their customers to purge on a regular basis are selling more hot tubs. Happy customers talk. However, this information falls on deaf ears with most dealers. They are petrified that you'll see this gunk. We are glad that this forum is a catalyst for getting the word out and helping hot tub owners around the globe. We also recommend that every new hot tub owner procure the "TFP" test kit. Test strips that are usually included with the hot tub are grossly inadequate. What is important is that you Test, Sanitize and Purge. Do this regularly and you'll be thrilled with the results.
Thanks for your reply. BTW, I purchased the 16 oz tub of Aah-Some!You may have purchased a tub that had “Calcium Stearate” issues. If you haven’t heard about this, go to our website and read the information and the protocols we have found to be effective. You may not have this issue and may simply have a high calcium level that is causing the white flakes. If you turn on the jets and suddenly see hundreds or thousands of white floaters that disappear after you shut the jets off after a minute or so, you have the “CS” issue. If not, you may only have a “white mold” issue. Look at the 3/4” tubing and see what if you notice flaking inside the piping. It seems that it is getting better after each purge. Going forward, keep purging but only use half the amount of gel. The swimming pool test kit is also great for hot tubs. This forum offers a great test kit value. You should take advantage of their offer. Please be sure to always maintain adequate sanitizer in your hot tub at all times. When you get the tub plumbing cleaned out it is a very simple maintenance schedule. Make sure pH, total alkalinity, and hardness are in proper range and keep sanitizer levels at correct levels.