I have a ladder that the pools store sold me so that I could have a closing locking gate. The thing is a piece of ****. It is flimsy the screws keep coming out. The worst part of it is that the directions said to fill with sand. Now I have sand that keeps getting left on the bottom of my pool. I can't think of where it would be coming from other than from the ladder. Anyone else have this problem. I do not have a sand bag under the steps on a shelf like some people's ladders...mine is filled with sand. my problem is that every day I have to get in and clean sand off the bottom of the pool . I don't have a leak in my liner I have carefully inspected the bottom of the pool and don't see anything...and I am not losing water. Because of the heat the past two weeks I add an inch or so every week but not enought to warrent a leaky ladder. Pool is brand new this spring...Anyone have trouble with these types of ladders...It really is not a step system, but a ladder system.