Pentair Intelliflo VF Warranty?

[les_garten]

I'm trying to find out the warranty on Intelliflo Pumps. I've looked all over Pentair's site. Did searches everywhere as well.

I was talking to a guy on Friday who said they had upped the Warranty from 1 year to 3. But I can't find that anywhere.

Do you guys know if the warranty is 3 years?

 

[jblizzle]

I know they offer 3 years of you bought 3 pieces of equipment at the same time. Have not seen that they raised it to 3 for just the pump.

 

[RobbieH]

The VF I just bought says 1 year in the documentation. But I suppose it could be outdated?

 

[les_garten]

The VF I just bought says 1 year in the documentation. But I suppose it could be outdated?

It was interesting because I was asking about reliability and the guy told me they must be reliable because Pentair had just upped the warranty period. I think he was incorrectly referring to the "buy three" deal.

 

[RobbieH]

It is possible it's changed. I am just going by the warranty card that came in the box.

 

[RobbieH]

The warranty card on the Pentair website states 1 year warranty on pumps.
http://www.pentairpool.com/pdfs/LimitedWarrantyCard.pdf

 

[les_garten]

The warranty card on the Pentair website states 1 year warranty on pumps.
http://www.pentairpool.com/pdfs/LimitedWarrantyCard.pdf

The Force is strong in this one...

I looked all over their site looking for warranty stuff to no avail. Thanx for looking that up. I may call them on Monday, but I imagine some of the guys here would know if it had been increased.

 

[misertern]

did you find out? At least one website says thats true if pump is professionally installed.

http://www.poolsupplyunlimited.com/best ... ump/136227

Pumps: 1-year professionally installed
IntelliFlo & IntelliPro variable speed pumps 3-year warranty when professionally installed

From what i read at amazon reviews etc, the replacement of control panel is one time only. So 1 yr - 3yr may not make much difference. But the change does make professional install worth it.. Self install 60 days warranty, professional install 3 yr warranty.

 

[Bama Rambler]

I really like Pentair equipment, but I won't be buying any more of it if that's how they are.

It's easy to figure out if an installation was done correctly with a few pictures. Having a so called "professional" do it is no garantee that it's done professionally.

 

[jblizzle]

I really like Pentair equipment, but I won't be buying any more of it if that's how they are.

It's easy to figure out if an installation was done correctly with a few pictures. Having a so called "professional" do it is no garantee that it's done professionally.

Totally agree ... we all see how good the "professionals" are with water chemistry

 

[misertern]

I was planning a DIY to new pump, been thinking of intelliflo for a while, finally when i was about to do this, i find this. 60 day warranty is show stopper for me. either its a bad product or they want to discourage DIY. I cannot risk replacing a working pump with something that is only guaranteed for 60 days. I will now have to evaluate the benefits with Installation cost.

I really like Pentair equipment, but I won't be buying any more of it if that's how they are.

It's easy to figure out if an installation was done correctly with a few pictures. Having a so called "professional" do it is no garantee that it's done professionally.

Totally agree ... we all see how good the "professionals" are with water chemistry

 

[jblizzle]

Do you also have a rebate available for the VS pumps out there in CA? Often the rebate is only valid for a professional (have to be a on a certain list) installer also.

 

[misertern]

PG&E has $100 rebate, i did not see the requirement for professional installation for it.

http://www.pge.com/includes/docs/pdfs/s ... atalog.pdf

Follow all manufacturer installation requirements.
• All pumps must be new, and must be purchased and
installed between January 1, 2013 and December 31, 2014.

Nothing says professional install is required.

Do you also have a rebate available for the VS pumps out there in CA? Often the rebate is only valid for a professional (have to be a on a certain list) installer also.

 

[gwegan]

Professional installation is not required for the installation. If a professional does the installation however PG&E will pay them &200 per pump. So you need to ask for additional discount.

 

[misertern]

I sent email to Pentair and they say the warranty is still 1 yr. So not sure which one is true anymore.

 

[thepoolmedic]

It's 3 years if professionally installed, otherwise it's 60 days. This is for the Intelliflo & intellipro pumps.

http://www.poolspanews.com/retailing/bi ... ies_o.aspx

 

[Keven]

Its 60 days unless installed by a qualified installer which takes it to 3 years as long as registered within 60 days... In the state of Texas a professional installer has to have an Appliance license or Electrical licenses to get the warranty over 60 days... In a Pentair meeting they told us if the installer isn't licensed not to cover it under warranty since its required by law to have at least an Appliance license to do any electrical on a pool..