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Thread: Goldline AquaRite - no power light

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    Goldline AquaRite - no power light

    Hi - please help!

    I have a Goldline AquaRite SWG - has been running trouble-free since January 2006. We went on a trip and came back to a green pool - zero cholorine!!

    The AquaRite has no lights on - meaning power LED light and generating lights are off - although it is showing the salt count to be 3200. I have kept it clean and serviced it at the proper intervals - so this is a surprise. It is hooked to a 2 speed pump and is on when the pump is on low - the pump is working.

    I did check the fuse on the main panel - it is fine - I even changed it just in case - but that does not help.

    Any help or suggestions are greatly appreciated!!
    ____________________
    14K gallon inground pool
    plaster finish
    cartridge filter
    SWG - AquaRite
    Dolphin Diagnostic Robot

    "Having a pool reminds me of having an aquarium when I was a girl - I love taking care of it and testing it - just don't have fish this time around!"

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    Re: Goldline AquaRite - no power light

    I just got off the phone with Goldline - it appears that it might be a warranty issue based on the cereal number - a company they recommend is coming out tomorrow so I will keep you all posted! It was installed when the pool was built - January 2006.
    ____________________
    14K gallon inground pool
    plaster finish
    cartridge filter
    SWG - AquaRite
    Dolphin Diagnostic Robot

    "Having a pool reminds me of having an aquarium when I was a girl - I love taking care of it and testing it - just don't have fish this time around!"

  3. Back To Top    #3

    Re: Goldline AquaRite - no power light

    Okay - here is the scoop.

    Although my pool was built and complete in January 2006, the SWG I have is from 2004 and apparently they have upgraded the computer board several times since then to improve upon the design.

    So, to make a long story short, there is a component on that board that is broken and I need a new board - which would usually cost $780. But since it is installed 01/2006 the pool company will get it replaced for free and I am out $144 for labor. But I get a new board - so I am happy with that.

    Just thought I should share this saga in case anyone else has a board that was made around that time or this happens to them.

    It does sound like Goldline is good about giving a warranty on their products over time - for example, if the fuel cell goes bad they offer a better deal after 3 years or 4 years than if it went 5 years. They prorate it. I hope that makes sense. That is what they would have done with the board if it wasn't covered under warranty.
    ____________________
    14K gallon inground pool
    plaster finish
    cartridge filter
    SWG - AquaRite
    Dolphin Diagnostic Robot

    "Having a pool reminds me of having an aquarium when I was a girl - I love taking care of it and testing it - just don't have fish this time around!"

  4. Back To Top    #4

    Join Date
    Jul 2014
    Location
    Campbell Hall/ NY
    Posts
    1

    Re: Goldline AquaRite - no power light

    Would they send you the Motherboard for you to install???? As I have the same prob

    Whats there number to call????

    Rich

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