I just had my pool finished, and my spa was leaking from day 1. They were troubleshooting it for a while, and we finally found two leaks, one around a Jet, one around the light housing.
The super came out and fixed it with putty and flat-out told me this is not permanent. Then the plaster sub showed up with only some sandpaper and told me it is all done.
Back on the phone with the PB, he is telling me it is done too. BS!!
So now I have the owner of the company coming out next week to see for himself, and most likely he'll try to also convince me it is DONE and FINE and WON'T LEAK, etc...
BUT SERIOUSLY... Is he kidding himself?!?
Will Putty hold? I know it is a cold bond, and even if they repair it with plaster, it will still be a cold bond, but wouldn't plaster be better than putty?!?!?
I feel like I am getting ripped off, and for a $50K pool, I'm quite miffed about this. When I bought my $50K luxury car, it didn't show up with Bondo on the door, so why is my pool???
What do you guys think? I know there's some PBs who hang out here so I'd like to get their insight into this as well.. I don't mind the look for the putty, and it's hidden for the most part, but I feel like I'm being ripped off and want either some money back for the cost of the plaster, or else it to be repaired properly.
I already told the owner if he doesn't get this matter resolved, I'm standing out from and picketing and will badmouth the **** out of them as best I can. They're a small time shop, and that is why I went with them in the first place (the big guys made me feel like I was at a car dealership) and I really liked them up until this point... The super is on my side and telling me to keep complaining, so why is this so difficult to get resolved?!?!?!?
Thanks in advance,