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Thread: Forced to log in twice

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    TarheelPool's Avatar
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    Forced to log in twice

    When I click on login from the home page and enter my userid and password it just takes me back to the home page without logging me in. So I click on login again and the second time around it logs me in. The only problem is that it resets my "post since last visit" to 0 because evidently it is somehow recognizing the first failed login attempt as my last visit. So the result is I just have to scroll the the forum for recent posts which is VERY frustrating. This has been going on for 3-4 days and happens regardless of which login method I use, the one on the home page or the link to the login page. I have tried deleting cookies but that didn't help. Any suggestions?

    Thanks,

    Kevin
    Foxx 18 x 36 IG Vinyl
    TR60 Sand Filter, Pentair Whisperflow 1hp
    Blue Pearl robotic cleaner

    Burlington, North Carolina

  2. Back To Top    #2

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    Maybe you should try to clear your cookies. This sounds like it has been an issue since the move if it has been around 4 days, and that could be a huge part of the problem.
    steve

    Above Ground / 18' Round / Vinyl Liner / Sand Filter / 100K Gas Heater / Salt Added / No Nature2

  3. Back To Top    #3
    Mod Squad JohnT's Avatar
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    I have the same problem at home. Blew the cookies for both sites away with no improvement.
    TFP Moderator
    20K Gallon 20X36 Vinyl Inground
    Hayward S244T Sand Filter with 1HP Whisperflo Pump. Liquidator C-201 and Solar Heat

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    SeanB's Avatar
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    I'm unable to duplicate the problem. When I sign in from the homepage it logs me in normally.

    I can't find anything particular in your individual settings that would cause this.

    Is that happening to anyone else - just trying to find a common factor.

    What browser are you two using?
    TFP Founder

    My Pool: 13K gal IG gunite with 7' spa, Pentair Cartridge Filter, Intellichlor IC40 SWG, Polaris 280 Cleaner, TF-100 Test Kit w/ salt test.

  5. Back To Top    #5

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    It looks like you also need to delete your temporary internet files, passwords, in addition to clearing your cookies. I have been having the same problem for several days. I just cleared everything and was able to log in the first time and the post counter showed (2) where it had been zero each time before.

  6. Back To Top    #6
    RAA's Avatar
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    This same thing happened to me until yesterday. I stopped clearing the cache, cookies, passwords, etc because it was a pain to do that every time. But today, it seems to be working fine and I haven't done anything . I use IE7 and Firefox.
    Thanks,
    -Rick
    ~15k Gal IG
    Gunite/White plaster
    AquaLogic PS-8 w/SWG

  7. Back To Top    #7
    Mod Squad JohnT's Avatar
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    I deleted everything except the spelling dictionary from my IE7 on WinXP at home.
    TFP Moderator
    20K Gallon 20X36 Vinyl Inground
    Hayward S244T Sand Filter with 1HP Whisperflo Pump. Liquidator C-201 and Solar Heat

  8. Back To Top    #8
    TarheelPool's Avatar
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    I deleted all temporary internet files and cookies to no avail. I'm not sure how to clear cache or clear passwords if that is a separate process.

    I have IE6 on this machine (work laptop).


    Kevin
    Foxx 18 x 36 IG Vinyl
    TR60 Sand Filter, Pentair Whisperflow 1hp
    Blue Pearl robotic cleaner

    Burlington, North Carolina

  9. Back To Top    #9
    ktdave's Avatar
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    I have occasionally run into this same problem, but I haven't noticed if it was fixed when I emptied the cache and deleted cookies or not. I will pay attention next time it happens.

    Using straight ole IE7.
    11,000 gal. gunite w/midnight blue and white pearl PebbleTec
    Intelliflo 4x160 pump
    Intellichlor IC-20 SWG
    Pentair cartridge filter 420 sq. ft.
    Mastertemp 400K BTU heater
    Legend Platinum cleaner
    Pool School
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    TF Test Kits

  10. Back To Top    #10

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    I'm seeing this problem, as well. Even had it happen on a computer that had never been to this site before.
    Buggs

    14,000 gallon, in ground, plaster, free form, play pool.
    Sta-Rite Max-E-Glass with a 1.5 hp Emerson motor
    WaterCo Micron High Rate sand filter S750 490 lb, 4883 sq ft - using ZeoBest
    In floor Polaris cleaning system
    Blue Diamond robot for those after storm days when I can't wait overnight for the in floor to clean it.

  11. Back To Top    #11
    divnkd101's Avatar
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    This may be out in left field but I thought I would pass this along. I had this problem at first on my home computer. However, I had forgotten to "uninstall" the old toolbar. After I uninstalled, cleared out my temp IE files and deleted my cookies, I was good to go. I have IE6 on my machines. Keep us posted.
    MIKE

    21K Inground Custom w/ Spa (Gunite/Plaster), SWCG, Hayward Northstar, Polaris 280, Hayward Color Logics, Jandy PS-8

  12. Back To Top    #12
    TarheelPool's Avatar
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    I didn't have the toolbar installed but I did clear the cookies and temp files and it didn't help.

    I usually stay logged into the site through the day so the "posts since last visits" gradually grows as people post but the problem is when I log in in the morning the ability to easily view all the posts from the night before are lost by the login issue.

    I'm not sure what else to try. I've never had the problem at any other site or here before the changeover so it just makes me wonder if it's something with the forum software as opposed to something on the user end. I'm sure Sean is investigating so I guess, short of any other suggestions to try on my end, I'll wait and see if he can uncover the problem.

    Thanks,

    Kevin
    Foxx 18 x 36 IG Vinyl
    TR60 Sand Filter, Pentair Whisperflow 1hp
    Blue Pearl robotic cleaner

    Burlington, North Carolina

  13. Back To Top    #13
    SeanB's Avatar
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    I'm kind of at a loss. It's not effecting all, or even most users so I don't think it is with the software. We are using the most recent stable version of phpbb.

    I think it has to do with the downtime and cookies needing to be cleared out since the update.

    That's really my only suggestion - to clear all history and maybe reboot and see if that solves the problem.

    If we can put our finger on a common factor I'll try to research further.
    TFP Founder

    My Pool: 13K gal IG gunite with 7' spa, Pentair Cartridge Filter, Intellichlor IC40 SWG, Polaris 280 Cleaner, TF-100 Test Kit w/ salt test.

  14. Back To Top    #14
    divnkd101's Avatar
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    Tarheel,

    It sounds like the logging twice issue has been resolved. Furthermore it sounds as if, the way I am understanding, when you log in in the morning, you show "NO" new posts... either in the login main page or on the forum (no highlighted categories). I will test that this evening. I will log off at work and re-login at home to see what changes, etc. Futhermore, I will try to do the same thing again on my home computer in the morning. More to follow after testing.
    MIKE

    21K Inground Custom w/ Spa (Gunite/Plaster), SWCG, Hayward Northstar, Polaris 280, Hayward Color Logics, Jandy PS-8

  15. Back To Top    #15
    divnkd101's Avatar
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    OK, OK,

    Sean, I am experiencing what I think Tarheel is talking about. I had to wait until someone made a post to try this out. I logged out for 10-15 minutes. Even though I know new posts were made (Sevver in MOD) I logged in and the Main screen showed no new posts. Also, once I entered the forum, no categories were highlighted.... therefore even though new posts had been made, those new posts are not showing up on the radar. Hope that helps the explanation. Tarheel, please correct me if I am wrong.
    MIKE

    21K Inground Custom w/ Spa (Gunite/Plaster), SWCG, Hayward Northstar, Polaris 280, Hayward Color Logics, Jandy PS-8

  16. Back To Top    #16

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    I am having the same issues and have been working on it to try to find the problem...I hope to have it fixed or at least have a fix here soon
    Steve
    Echo Canyon II by Artesian Pools, 13.5 KGal AG Round, 22" Artesian Sand Filter 2 hp Artesian pump
    Med Lab Tech for 12 years in E.TN
    Chem testing by Trouble Free Test Kits

  17. Back To Top    #17
    Mod Squad JohnT's Avatar
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    As another piece of info, I tried to go to the forum page first and login from there, and it kicks me back to the main page without logging me in.
    TFP Moderator
    20K Gallon 20X36 Vinyl Inground
    Hayward S244T Sand Filter with 1HP Whisperflo Pump. Liquidator C-201 and Solar Heat

  18. Back To Top    #18
    TarheelPool's Avatar
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    I was having the same issues as JohnT describes. No matter where I logged in from it kicked me back to the home page without logging me in. It always logged me in on the second attempt but the "post since last visit" was 0 when I knew there were posts since I logged in last because it was usually the day before since my last login.

    However, today I was able to login on the first attempt. I don't know how or why. I've cleared temp files, cookies, and rebooted several times over before now so I'm pretty clueless why it suddenly worked today. I think I'll just keep my fingers crossed.

    Thanks,

    Kevin
    Foxx 18 x 36 IG Vinyl
    TR60 Sand Filter, Pentair Whisperflow 1hp
    Blue Pearl robotic cleaner

    Burlington, North Carolina

  19. Back To Top    #19
    Mod Squad JohnT's Avatar
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    Last night at home, I tried to log in and got kicked back to the main page. As I started to log in, I looked down at the line that shows users online and I was listed. ????? Today, I logged in and all was well. I could see new posts etc., but when I tried to post, it asked me to log in. ?????
    TFP Moderator
    20K Gallon 20X36 Vinyl Inground
    Hayward S244T Sand Filter with 1HP Whisperflo Pump. Liquidator C-201 and Solar Heat

  20. Back To Top    #20

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    I am working on it. I have found a few issues with file ownership and link pointers. I fixed a few so far but it is a slow process to check every file. I think I may have found the back to the home page after login issue if not let me know.
    Please be patent while we get these issues fixed. The php code with the mods is very complex and nearly too much for me to understand.
    Steve
    Echo Canyon II by Artesian Pools, 13.5 KGal AG Round, 22" Artesian Sand Filter 2 hp Artesian pump
    Med Lab Tech for 12 years in E.TN
    Chem testing by Trouble Free Test Kits

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