Does anyone have any advice on how to deal with a pool builder who is a bully? My inground pool was built this past year (in February) and at the time the builder was bending over backwards for me since he had no other work. There have been many problems with the installation and I could not get them back out here this summer because they got busy. Now that work has slacked off they want to "remedy" my problems by installing a new liner. The weather is getting colder here with nights below freezing and each day is different (just as it was when they installed the pool), sometimes 40, 60, 30, 50, etc. After receiving advice here from Waste regarding the recommended temperature for installing a liner and speaking with the liner manufacturer I determined it would be best to wait until the spring. However, the pool builder told me today it would be done NOW because he wants his final payment and to get me taken care of. (Sidenote: I know never make the final payment until the work is complete! He had gotten really nasty to me coming to my house and calling me and saying he wouldn't finish the work until I paid him and threatening to put a lien on my house, etc., so . . . I acted in good faith and paid him and got screwed. I called my credit card company on the 60th, and last day, to contest the charge and received my money back on the final payment -- hence the readiness now to remedy the problem and the bullying). Since I am female (husband deceased) and no man to get in his face I need advice on how to handled him. Please! Thank you in advance for your help.