Intellitouch - Heat Pump preferred settings

ewsb

0
May 26, 2007
65
Northern VA
Pool Size
17000
Does anyone know how the heat pump preferred setting on the Intellitouch system works? The manuals give no explanation and I have spoke to a Pentair tech twice in the past week and he was adamant that the Intellitouch systems decides which is most effective (ie the heat pump or the gas heater) - That is a pretty useless answer and doesn't help me much. When pushed he states that the gas heater is activated when there is a 6 degree difference between the ambient temperature and the desired pool heat. I have tested that and that is not true. I would have expected the Intellitouch to move from heat pump to gas heater when the ambient reaches below about 40 degrees. Any thoughts or help?

Thanks
 
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