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Thread: what would you do

  1. Back To Top    #1

    Join Date
    Apr 2007
    Location
    Richardson, TX
    Posts
    287

    what would you do

    OK, we're still dealing with our pool remodel company with post issues...the job was suppose to start in December, they didn't start till the middle of February. It's been a major pain in the butt for both of us; we're very tired of dealing with it. The company has given us some money off during the remodel for delays, but now their not replying to our emails with any urgency; it's getting old quick!

    Now my wife's brother is a contract/construction lawyer here in town so we're starting to work with him (good rates )

    My other question is that this company was crazy enough not to own the URL of their business name...and you guessed it, I bought the .com, .net, .info, .org, .biz....it's pretty cheap through my hosting company where I have my other website with.

    I'm thinking about detailing my entire experience with them and putting it up online, maybe paying a little extra for search engine boosting...my main question is if you had the time/money/energy to put up some kind of site/blog (with open comments, which, yes I will edit profanity) would you? My brother-in-law said as long as it was an honest and accurate account of my experience with them they couldn't do anything...he's the lawyer, not me.

    Sorry for the rant...hopefully it will be resolved soon, at that time I will make sure to post the company info in the regional section (I'll probably do that soon so others can avoid them if they choose.

    -Thomas
    My pool works thanks to TFP

    Please support the site! pages/supporters/

    It's cheaper than your first trip to the pool store!

  2. Back To Top    #2
    SeanB's Avatar
    Join Date
    Mar 2007
    Location
    Missouri City (suburb of Houston, TX)
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    2,622
    I would threaten to do it and see if you can get satisfaction. I'd rather have a finished pool than revenge.

    If he's on the verge of bankruptcy or something, your taking his website probably won't mean much. The threat of taking it, however, could mean lost potential revenue. jmo.
    TFP Founder

    My Pool: 13K gal IG gunite with 7' spa, Pentair Cartridge Filter, Intellichlor IC40 SWG, Polaris 280 Cleaner, TF-100 Test Kit w/ salt test.

  3. Back To Top    #3
    divnkd101's Avatar
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    Mar 2007
    Location
    Pearland, TX (Houston Suburb)
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    587
    Thomas,

    I know this is fluff, but are you beyond sending letters from the lawyer?? Revenge is sweet but it still does not solve the problem of getting your pool finished. From experience, all I can suggest is to be certain to document everything... phones calls, letters, emails, etc. It will all come back to hurt this guy in the end. Good luck.
    MIKE

    21K Inground Custom w/ Spa (Gunite/Plaster), SWCG, Hayward Northstar, Polaris 280, Hayward Color Logics, Jandy PS-8

  4. Back To Top    #4

    Join Date
    Apr 2007
    Location
    Richardson, TX
    Posts
    287
    Nope, they do over 700 remodels a year in this area...which is why it surprised me that it was available! I'm sure a site would have a negative impact on them...I know I tried searching the name and came up with nothing, I would guess at least 1/2 the people getting their pool remodeled would google the name. I wouldn't have used them if I found a negative website, detailed with pictures, emails from them, voice mails encoded into wav's...so there is more than just an opinion.

    It's not so much of a revenge type feeling...its consumer satisfaction
    My pool works thanks to TFP

    Please support the site! pages/supporters/

    It's cheaper than your first trip to the pool store!

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