You are receiving this written alert because you have recently placed an order for water-testing supplies on the Taylor Technologies website, www.taylortechnologies.com
, using a credit card. You may have already received a telephone call from us, as well.
Late this afternoon we were notified by the company which hosts our website that they detected an unauthorized user on the administrative side of the site. It is possible that your order information, including your credit card information, has been accessed by this unauthorized party. At this time, no other details are known about this breach of security. An investigation is underway. We have shut down the shopping function on our website and it will remain closed until this matter is resolved.
We suggest that you contact your credit card company immediately to let them know and that you monitor your account closely for unauthorized charges.
We also advise you contact any of the three consumer reporting companies below to place a fraud alert on your credit report. Fraud alerts can help prevent an identity thief from opening an account in your name. You only need to contact one of the three companies to place an alert. The company you call is required to contact the other two, which will place an alert on their versions of your report, too. Within a short time, you should receive a confirmation from all three companies. If you do not, contact that company directly to place a fraud alert. Here is the contact information:
· Equifax: 1-800-525-6285; www.equifax.com;
P.O. Box 740241 , Atlanta , GA 30374-0241
· Experian: 1-888-397-3742; www.experian.com;
P.O. Box 9532 , Allen , TX 75013
· TransUnion: 1-800-680-7289; www.transunion.com;
Fraud Victim Assistance Division, P.O. Box 6790 , Fullerton , CA 92834-6790
All three credit reporting agencies will send you a copy of your credit report free of charge. Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (FTC) recommends that you check your credit reports periodically. Victim information sometimes is held for use or shared among a group of thieves at different times. More advice about dealing with the possibility of stolen personal information is available on the FTC’s website: http://www.ftc.gov/bcp/edu/microsites/i ... index.html
We deeply regret any disruption and difficulties caused by this notice of the potential breach of your order information. We will contact you again when we learn more. Until then, if you want to reach us, please call Customer Service on our toll-free line: 800-TEST KIT (837-8548).
Patricia A. Fitzgerald
Vice President, Marketing
TAYLOR TECHNOLOGIES, INC.
31 Loveton Circle, Sparks , MD 21152
410/472-4340, ext. 140