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Thread: Logging in

  1. Back To Top    #1

    Join Date
    Mar 2007
    Location
    Texas
    Posts
    441

    Logging in

    I can no longer log in from the home page, I have to click on to the forum then login, why is this?
    Attached Files Attached Files
    27' Round AG, 17,200 gallons, sand filter

  2. Back To Top    #2

    Join Date
    Apr 2007
    Location
    East Tennessee
    Posts
    278
    We did some updates to the portal page so you may have to clear your cache.
    What browser are you using?
    If that don't work let us know.
    Steve
    Echo Canyon II by Artesian Pools, 13.5 KGal AG Round, 22" Artesian Sand Filter 2 hp Artesian pump
    Med Lab Tech for 12 years in E.TN
    Chem testing by Trouble Free Test Kits

  3. Back To Top    #3

    Join Date
    Mar 2007
    Location
    Texas
    Posts
    441
    Well my screen name here is POOLidiot but it could also be COMPUTERidiot 8) clear my cache? um not sure what or where that is. I am running internet explorer.
    27' Round AG, 17,200 gallons, sand filter

  4. Back To Top    #4

    Join Date
    Apr 2007
    Location
    Fort Worth, Texas
    Posts
    32
    Here is a link that will show you how to do it
    http://www.artstor.org/help/Clear_my_browser_cache.htm
    28K IG, stonescapes pebble, raised spa, hayward heater, 2HP Super II pump, Hayward 60ft DE filter, built around 1980, remodeled 2007.

  5. Back To Top    #5

    Join Date
    Mar 2007
    Location
    Texas
    Posts
    441
    Before I do this, what is cache? What am I going to be deleting!?!?!?!?
    27' Round AG, 17,200 gallons, sand filter

  6. Back To Top    #6
    divnkd101's Avatar
    Join Date
    Mar 2007
    Location
    Pearland, TX (Houston Suburb)
    Posts
    587
    This may give you a little bit more explanation before you start clearing.

    Explanation of Clearing Browser Cache
    MIKE

    21K Inground Custom w/ Spa (Gunite/Plaster), SWCG, Hayward Northstar, Polaris 280, Hayward Color Logics, Jandy PS-8

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