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Thread: Fedex Delivery

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    Fedex Delivery

    I have been told I don't think like most people. Some say it's because by educational background I'm a physicist, and others claim its because I have 20 years of brain-dead management on my belt. I'm guessing right now you're thinking what has this got to do with a Fedex delivery. Caveat: Don't say I didn't warn you at the end.

    Several weeks ago I ordered a solar cover and reel system from solarcovers.com. They sent me e-mails with a link to fedex and tracking numbers I could use for the idle moment should I be so inclined. I waited a day to two for Fedex to put the parts into their system, and sure enough it showed three boxes (two for the reel, one for the cover) enroute from Albany NY to Syracuse NY - all in only one day. The system also helpfully noted the boxes were in transit to Orlando and I should have delivery in just 4 more days.

    I was so excited I must have checked status 3 or 4 times a day at least, and Fedex never waivered from their stand of 4 days until the parts would be in my hands. Imagine how my excitement mounted when the status changed to show arrival in Orlando and delivery the next day. The next day I patiently waited (OK, not very patiently) and two boxes (the reel system) did show up. I ran to my PC and the status still showed the cover winging it's way to my house. I settled down on the living room sofa to await the final piece of this shipment puzzle. I didn't want to go check on the status as I was afraid I might miss the driver at the door, but around 9PM my resolve crashed. To my dismay there was now no estimated delivery date. I thought to myself, in my best management style, that it had been overlooked on the truck and no doubt it would arrive tomorrow.

    I had to work the next day (which really sucks when you're waiting on a package), so within seconds after finding my front porch bare and naked (but not in porno sense, I'm not that kinda guy) I logged onto the fedex site again.

    There, as plain as day was the explanation. My cover was on its merry way to North Salt Lake, Utah. [You probably think I can't hear you over the Internet but I can and I know you're all going "Well Duh! What did you expect?"] I cruised the fedex site for what seemed like hours to find a telephone number to call. I used my closely guarded secret of not pressing any buttons for choices as I find this takes me to a real person the fastest. Of course the person they send you to is the one who gets all the weirdos, so my system has it's pluses and minuses.

    The Fedex phone rep was unable to determine if it had actually gone off to Utah, but did mention that if it was on the way to Utah, it was probably going on a truck bound for Sacramento. I asked if they could pull it off at Utah and gently push it back in my direction, but it seems once a package is in en-route somewhere it can't be deviated. I asked how long it would take to get to Sacramento and was told 4 more days (leaving Utah on early Friday, arriving in CA on Monday afternoon). I asked what was happening in between, since even on my slow days I could make that drive in less time. He said the truck had to make several stops in between dropping off packages and picking up new shipments. I asked if maybe like in Reno they could just sneak in and try to grab the package. He said they didn't work over the weekends for the price/class my package was enjoying. I did my best to point out what I thought was a logical inconsistency between stopping for loading/unloading and not working. This got nowhere and using my best physics intuition I surmised this company must function in more dimensions than I (I only grasp the 3 physical: length, width, height; and time - string theory be ...). I certainly wasn't going to argue since he might send me off and I didn't have any bread crumbs on me to leave for a trail.

    So, I asked what the probability was that it was on the way to Sacramento and would get turned around, and he really wasn't sure. I was getting just a little upset because I've always wanted to go to New Zealand, and it was looking like my solar cover would get to go before me.

    I went back to passively tracking my globe trotting solar cover. Next thing I knew it arrived in Sacramento just as I had been told. Then with bated breath I noticed it had departed Sacramento, once more bound for Orlando. I was so excited, at least until I checked the next day and noticed it arrived in Sacramento again 4 hours later, then left there again 4 more hours later. I didn't call, I'm not even questioning - just pointing out the facts as represented on the Fedex tracking site.

    UPDATE: Fedex has been claiming for several days now it would arrive today, but I just checked their web page and between 4PM and 5PM it changed to reflect delivery tomorrow (astute readers might remember above that my shipment class does not involve weekend or Saturday delivery).

    The long awaited conclusion (at least I hope one of you will be polite and humor me - keep in mind I used to work for the Post Office).

    Go ahead and arrive here tomorrow solar cover, I'm on my way to the Orlando airport to catch a flight to New Zealand. Stupid solar cover doesn't know I never applied for it to have a passport or visa - I'll be waiting for it at customs. He who has the last laugh and all that...Ha, Ha, Ha, Ha....
    Geometric 16X36', 16K gal, shotcrete, exposed aggregate plaster, acrylic coated concrete deck/cantilever coping;
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    Brentr's Avatar
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    Re: Fedex Delivery

    I am so sorry that you are going thru all of this for a solar cover Hate to bust your bubble On the bright side Lowes sells solar covers for $100 That is what I am using, it may not be a good quality one but I think it is working fine. now
    5,775 gal, IG free form, Beach Series Antigua by Marbletite Pebble finish, 2 swim out benches, Sheer Descent, IG Fountain, Dolphin / Mermaid Statues, StaRite Dura- Glas 1.5hp pump, Hayward Pro Series Sand Filter replaced with Hayward Pro-grid DE4820, Aqua Rite SWG with T-Cell 15, Polaris 360, Pentair 300w Light upgraded to Pentair IntelliBrite (OMG what a huge difference) , Heat Siphon Heat Pump DX 5.0 109,000 btu, Pool Cage, 1800sq ft Tremron Estate Pavers, solar cover, TF-100 test kit, Pentair Deck Jet, Apollo Magnetic Stirrer (Makes testing a breeze), Aquatherm Ecosun Solar Panels 192 sq ft with GL-235 Controller,Margarita Concoction Machine,
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    Re: Fedex Delivery

    Dear lbridges,

    I would say that I'm sorry for your troubles, but I'd be lying. If you weren't having said troubles, I would not have had the good belly laugh that reading your message caused. Good on FedEx, I say.

    Great post, but I don't know if I want you to receive your cover or for things to go even worse so that we can get an update. This is just what I needed after a 3-month long week at the university.

    I know ... I'm a man without, and undeserving of, sympathy.

    Cheers, Gary

    P.S. I'm also a physicist of sorts, and I have to say that string theory gives me a headache. We seem to be on the same page on that one.
    15,000 gal. IG fiberglass pool w/ 1 hp Hayward Max-Flo and 250 lb. Hayward sand filter
    Located in St. Petersburg, Florida, and enclosed in a birdcage

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    Mod Squad zea3's Avatar
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    Re: Fedex Delivery

    If you really want to see some drawn out, convoluted transit paths, try having something shipped by FedEx Smartpost! That gets the U.S. mail in on the fun!
    TFP Moderator
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    Re: Fedex Delivery

    Sorry for your troubles, but thanks for sharing your story in such a funny manner!

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    Richard320's Avatar
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    Re: Fedex Delivery

    Quote Originally Posted by zea3
    If you really want to see some drawn out, convoluted transit paths, try having something shipped by FedEx Smartpost! That gets the U.S. mail in on the fun!
    Oh yeah!

    I ordered some model train stuff from a internet-only vendor about 28 miles away. It took 4 days. The first leg got it to the terminal from whence normal fedex stuff is dispatched to my home. Great, I thought, I'll have it tomorrow!Then it went 40 miles the wrong way to San Bernardino. Then back to another terminal somewhat closer to home. Then to the post office. Then two days to get it delivered. If they had a will-call counter, I'd have just driven over and picked it up myself.
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    Re: Fedex Delivery

    So, the company from whom you bought the cover could get the shipping free on that one, since FedEx didn't make the delivery on time. You, naturally enough, would be out your shipping bucks. You could call the company and cry, and they should reimburse you for shipping. You'd have to call them and whine anyway for them to even know that there was a SNAFU, so you'd probably be doing them a favor to let them know how the "the world on time" is handling their merchandise.

    Relax, it’s FedEx.
    [center:1kpalu48]Helpful Links: Pool School | CYA/Chlorine Chart | Pool Calculator[/center:1kpalu48]

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    Re: Fedex Delivery

    Isn't it embarrassing when you get up to a counter and they tell you they can't make the sale on your credit card 'cause you're over your limit?

    Well, thank goodness I wasn't able to get that ticket to New Zealand - the solar cover arrived today.

    And for those who might wonder about this story everything, except any reference to New Zealand, is based in fact. It took three weeks to get a 3-5 day delivery through Fedex ground.

    But all's well that ends well.

    My thanks to those of you who found my humor amusing - my wife thinks I either have no sense of humor, or lost it somewhere long ago.

    Lee

    P.S. Ohm_boy - I got "free" shipping so no credit to me, although I did speak to solarcovers.com about the problem so they may get a credit and even larger profit margin. Hey, I wonder if that would work as a business plan?
    Geometric 16X36', 16K gal, shotcrete, exposed aggregate plaster, acrylic coated concrete deck/cantilever coping;
    Pentair equipment suite (EasyTouch w/wireless, 2 Intellibrites, Intelliflo VS-3050, C&C 200 Filter, IC-40 SWG);
    Heliocol solar panels, Rocky's Roller, Blue Diamond robot

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    Re: Fedex Delivery

    Quote Originally Posted by lbridges
    My thanks to those of you who found my humor amusing - my wife thinks I either have no sense of humor, or lost it somewhere long ago.
    A dozen roses will do wonders for your wife's perception of your outstanding qualities. Speaking from experience, of course.
    16,000 gallon outdoor in-ground 16'x32' plaster pool; Pentair Intelliflo VF pump; Pentair IntelliTouch i9+3s control system; Jandy CL-340 square foot cartridge filter
    12 Fafco solar panels; Purex Triton PowerMax 250 natural gas heater (200,000 BTU/hr output); automatic electric pool safety cover; 4-wheel pressure-side "The Pool Cleaner"

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    Re: Fedex Delivery

    My wife thinks I have a great sense of humor. At least, I think that's why she's always laughing at me...
    [center:1kpalu48]Helpful Links: Pool School | CYA/Chlorine Chart | Pool Calculator[/center:1kpalu48]

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    Re: Fedex Delivery

    Quote Originally Posted by Ohm_Boy
    My wife thinks I have a great sense of humor. At least, I think that's why she's always laughing at me...
    I hear ya - mine has a bunch of pet names for me, like "Mr Sensitivity".
    Geometric 16X36', 16K gal, shotcrete, exposed aggregate plaster, acrylic coated concrete deck/cantilever coping;
    Pentair equipment suite (EasyTouch w/wireless, 2 Intellibrites, Intelliflo VS-3050, C&C 200 Filter, IC-40 SWG);
    Heliocol solar panels, Rocky's Roller, Blue Diamond robot

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