Pentair Easy Touch Handheld Remote won't stay on

[hodapmj]

When powering on the handheld remote, you hold the Menu/Power On button to activate the remote. The screen lites up and connects, but only stays on as long as you hold the button down. Is there anyone who has experienced this issue with the remote?

 

[Pool Clown]

Could it be a battery issue? Are you sure that the unit is getting a charge when plugged in? Is the unit new?
May need to flash the firmware. Call Pentair with this.