laurandavid09 said:
I do have both pumps on at the same time. I took a look at my polaris and it has a crack in it. Not sure if this is causing the problem with it not moving around. Also the bag on the polaris is just filling up with water and therefore the polaris will not stay down and just stays at the top. It does seem to move around, but will not move around on the bottom.
It seems to have pretty good pressure as well. How would I check for clogs as the person above me said. I am almost thinking of having someone come out and do an initial cleaning and show me how to use all my equipment. My equipment to me seems a little outdated since it has manual timers it looks like.
Thanks.
If good water pressure is getting to your Polaris and it is acting that way sounds like it may be a problem with the Polaris. It may not actually be broken. There are several areas in the Polaris that need to be getting water pressure for it to function properly. I've never had one break internally but this year mine did have a clog in one of the two jets that send water up to the bag that cause the venturi action for it to pull up debris into the bag. It had been stored for a 1 1/2 years, outside and unused. I found some instructions on line on how to clear it by taking the top off and clearing out the jet but I chose to go the easier route by frequently giggling an unbent paperclip into the jet. It eventually cleared. Until I got it clear, though, I had to adjust the little jet on the back of it in a different direction to make it go in normal directions and normal turns because of the uneven jet flow at the venturi jets.
I'm not an expert on the Polaris although I've been using them for years. There are several people here on the board that can offer good troubleshooting advice to help you with this.
Your Polaris' could be acting that way for many reasons including, but certainly not limited to, too little or too much water pressure getting to it.
For now, until an expert chimes to help you with "real" troubleshooting, you can look at it to see if all the obvious parts are on it.
Does it have the big float thing on the back end?
Underneath that, on the body of the Polaris, is a smaller jet that can be adjusted by loosening a screw to turn that jet around in different directions. Is it there?
Are the wheels turning and which wheels are turning?
Is water coming out from the body in places it shouldn't? It should only be coming out of the jets in the neck, the little directional jet on back, and the tail sweep. You can possibly test this by turning both pumps off, lifting the Polaris to side of pool, and then turning on
only the main pump. So as not to have so much water on the deck be sure and point the back end towards the pool.
Another important thing to check is the valve where Polaris attaches to wall. It has a pressure relief button on it that opens to let out excess pressure. On mine it is a black button a little bigger than an inch. If that is broken then it will let water out all the time so that not enough pressure gets to the Polaris.
Also, there should be a pressure regulator inside the fitting in the wall. It will be red or blue but it is hard to see unless you are in the pool. You can, though, stick your finger into the opening (pumps off) to see if you feel an obstruction that has a hole in it less than about 1/2 inch. Is there one there?
One other really important thing to check is the fitting on the end of Polaris hose that attaches into the wall. There should be a little screen fitted in there. If it is not there chances are some fine debris has gotten into the internals of the the Polaris. This screen has to be present and also, checked frequently and kept clean. Even with the best filtering some tiny debris will make it past your filter and get deposited into the screen. It doesn't take much to clog up some parts inside the Polaris. I check my screen at least twice a week or more and do occasionally find one or more tiny specks of stuff in the screen.
I'm just making a wild guess here but there may be internal issues. If they can't be easily fixed with "tinkering" there are kits to replace the internals that are a whole lot cheaper than replacing the whole thing. There are two kits at different prices. The higher priced one has extra things that might not be needed if your only problem is internals. Most parts needed can be purchased separately also.
Someone with experience will soon chime in here to help with that.
gg=alice
