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Thread: So I have a Polaris....

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    EmilyOTR's Avatar
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    So I have a Polaris....

    I have a Polaris, and the pool has been open 4 days. I don't think it does a very good job. Is this not supposed to be a replacement for a manual vacuum?
    -Emily

    IG plaster pool, approx 12-15K gallons, Pentair IC40 SWCG, sand filter Pentair Triton II 325 lbs 24" 3.14 ft2, Sta-Rite Max -E-Pro pump, booster pump - Pentair LS-MS05, Polaris 380 vacuum, TF-100 Test Kit and K-1766 Salt test kit

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    Mod Squad pooldv's Avatar
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    Re: So I have a Polaris....

    Yes, sounds like the PB needs to do some tweaking to the cleaner.
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    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

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    EmilyOTR's Avatar
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    Re: So I have a Polaris....

    Quote Originally Posted by pooldv View Post
    Yes, sounds like the PB needs to do some tweaking to the cleaner.
    What do I need to do? Are you saying I should not need anything but the Polaris?


    -Emily

    IG plaster pool, approx 12-15K gallons, Pentair IC40 SWCG, sand filter Pentair Triton II 325 lbs 24" 3.14 ft2, Sta-Rite Max -E-Pro pump, booster pump - Pentair LS-MS05, Polaris 380 vacuum, TF-100 Test Kit and K-1766 Salt test kit

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    Mod Squad pooldv's Avatar
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    Re: So I have a Polaris....

    Yes, the Polaris should keep the pool bottom clean. Most pool builders will set them up so they run properly in the pool. If not, the manual shows how to make adjustments to make it run better.
    TFP Moderator
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    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

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    Re: So I have a Polaris....

    So I switch back and forth between my robot and Polaris and each of them have some cons. The Polaris is always needing a small tweak to run optimally (or needing a part replaced). There's only a few things you can adjust assuming it's new and all the parts are good. Play with the way the back jet is positioned, most people say 11 oclock works best for them, but you may need to try a few different settings. You can also adjust how far back the float head sits and that can make a big difference. I suggest studying it and see what exactly it's doing. Climbing too much or not enough? Suspended in the water? Popping a wheely?

    I've only had my pool for about a year, so maybe one day I'll figure out how to use the Polaris it requires less tweaking, but I ain't there yet. I'm still adjusting mine all the time trying to find the most optimal settings.

    The robot is much lower maintenance from that aspect, but it's major con is that it doesn't do all that well at picking up big leaves and debris (but does an excellent job at the small particular type stuff).
    Memphis, TN.
    Pool IG, 20K gallon, Gunite. Triton Sand filter, Pentair Pump, Polaris 280, Doheny Discovery Dolphin, Chlorinating Liquid, Rock Water Feature, New Plaster 2015
    Spa 450 gal, Tropic Seas Waikiki 864L, Bromine
    Taylor K-2006

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    EmilyOTR's Avatar
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    Re: So I have a Polaris....

    Yes I think climbs too much. After all the stuff is on the bottom. And it seems to be suspended in the water a lot. I was in the pool today with it and it would go right over stuff and not pick it up.


    -Emily

    IG plaster pool, approx 12-15K gallons, Pentair IC40 SWCG, sand filter Pentair Triton II 325 lbs 24" 3.14 ft2, Sta-Rite Max -E-Pro pump, booster pump - Pentair LS-MS05, Polaris 380 vacuum, TF-100 Test Kit and K-1766 Salt test kit

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    Bigdog43's Avatar
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    Re: So I have a Polaris....

    How long do you leave the Polaris going? Do you have a booster pump? Have you checked the RPMs? Does it slowly crawl around the pool or does it move with some purpose?

    Maybe you're not getting enough flow. You can check this by making a small temporary mark on one of the wheels, while you're in the pool with the Polaris, get a hold of it while it's still mostly submerged and count the number of times that mark makes a trip around in a minute. Polaris says it should be 28-32.

    Being suspended a lot can be caused by water in the float head or air trapped in the unit somehow.

    My advice is to read the owners manual and watch some youtube videos. Learn your Polaris and how to tweak it for optimal performance. If you want a pool cleaner that you stick in the pool and forget about, the Polaris is probably not the pool cleaner for you (however every type of pool cleaner has it's own drawbacks).
    Memphis, TN.
    Pool IG, 20K gallon, Gunite. Triton Sand filter, Pentair Pump, Polaris 280, Doheny Discovery Dolphin, Chlorinating Liquid, Rock Water Feature, New Plaster 2015
    Spa 450 gal, Tropic Seas Waikiki 864L, Bromine
    Taylor K-2006

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    Re: So I have a Polaris....

    We have a Polaris 280 running on a booster pump. Once you get the thing figured out, then most of the work is emptying the bag. I found that the tail jet needed to be pointed straight back and angled up slightly for ours to run good.

    Is this a new Polaris? If not, it may be time for a rebuild kit and a new hose. When the hose gets stiff, it really messes up the way they run.

    We we run ours with the leaf bag that comes with the unit in the spring and fall. Winter (we don't close the pool) and summer we use the sand/silt bag. It picks up the fine particulates better. We also have two of each bag. They are much easier to empty when dry.

    Hope me this helps,
    Bryan
    33,000 Gallon In Ground Gunite/Plaster
    1.5 HP Pentair Wisperflow 2 speed pump and Pentair 60 DE filter
    3/4 HP Pentair Booster pump and Polaris 280 cleaner
    Cirrcupool SJ55 SWG. TF100 test kit

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    EmilyOTR's Avatar
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    Re: So I have a Polaris....

    Yes we have a booster pump. I don't know a lot about it because we inherited it from the previous owners so I have no idea how old it is.




    -Emily

    IG plaster pool, approx 12-15K gallons, Pentair IC40 SWCG, sand filter Pentair Triton II 325 lbs 24" 3.14 ft2, Sta-Rite Max -E-Pro pump, booster pump - Pentair LS-MS05, Polaris 380 vacuum, TF-100 Test Kit and K-1766 Salt test kit

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    Re: So I have a Polaris....

    A rebuild kit and a new hose is where I would start.

    Bryan
    33,000 Gallon In Ground Gunite/Plaster
    1.5 HP Pentair Wisperflow 2 speed pump and Pentair 60 DE filter
    3/4 HP Pentair Booster pump and Polaris 280 cleaner
    Cirrcupool SJ55 SWG. TF100 test kit

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    EmilyOTR's Avatar
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    Re: So I have a Polaris....

    I had it serviced and they replaced what it needed. It's a 380. It seems to do better now but gets stuck all the time on our ladder. And besides getting stuck there seems to avoid our deep end.


    -Emily

    IG plaster pool, approx 12-15K gallons, Pentair IC40 SWCG, sand filter Pentair Triton II 325 lbs 24" 3.14 ft2, Sta-Rite Max -E-Pro pump, booster pump - Pentair LS-MS05, Polaris 380 vacuum, TF-100 Test Kit and K-1766 Salt test kit

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    EmilyOTR's Avatar
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    Re: So I have a Polaris....

    Update: our pump was clogged. We fixed that, and then backwashed and now the Polaris never gets stuck and cleans the whole pool. I'm so happy.


    -Emily

    IG plaster pool, approx 12-15K gallons, Pentair IC40 SWCG, sand filter Pentair Triton II 325 lbs 24" 3.14 ft2, Sta-Rite Max -E-Pro pump, booster pump - Pentair LS-MS05, Polaris 380 vacuum, TF-100 Test Kit and K-1766 Salt test kit

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