New Dolphin Nautilus Plus Smushed Rollers

[faby3003]

I just received my new Dolphin Nautilus Plus today. The rollers were smushed where they were resting on the bottom of the box. I'm not too worried about the gray scrubbers, but don't like that the white foam parts are deformed. Should I return or do people think this will fix itself over time?

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[Jimrahbe]

Faby,

They are not smushed, they just are not wet. They expand when wet and will be perfectly fine in the pool..

I came within a millisecond of ripping them off as I thought they were just packing...

Jim R.

 

[faby3003]

Thanks. I've been anxiously awaiting my new cleaner and would be bummed if I had to exchange it.


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[robl45]

Yep exactly right, those the rings to help it climb a bit better and will be fine once they are wet for a bit. full brushes like that are much more expensive. Good compromise IMHO.