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Thread: Professionalism

  1. Back To Top    #1

    In the Industry

    Join Date
    Jun 2011
    Location
    Poway/Ca
    Posts
    21

    Professionalism

    So I started a new client on Tuesday. In the process of undoing a union an old cheap check valve snapped. Anyhow over $100 in parts later and 4 hours of labor it was fixed. I asked the client if I could just charge her for parts because it was weak link in the plumbing. She daid no problem. Am I doing the right thing?
    15000 gallon concrete IG Chlorine treated
    Inteleiflow vsp
    Hayward 4860 filter
    Passive heat system
    Mastertemp on spa

  2. Back To Top    #2

    Join Date
    Apr 2013
    Location
    Sacramento, CA
    Posts
    2,769

    Re: Professionalism

    If I screw it up it's on me. If you don't tell me the whole story or it's more fragile than we thought it's on you
    22k gallon IG pebblefina, Jandy 1.5 HP VS, Jandy CV Cartridge filter, Fafco solar panels, Polaris 360 supply side cleaner, waterfall

  3. Back To Top    #3
    Mod Squad Jimrahbe's Avatar
    Join Date
    Jul 2014
    Location
    Bedford, TX
    Posts
    9,297

    Re: Professionalism

    K,

    I think you handled it perfectly... and so did your client.

    Jim R.
    Finished in 2015 - 17K Gal, IG, 20' x 25' Almost Rectangular Pool, Pebble finish, three rockport water falls. Pentair Equipment: EasyTouch 4, IC40 SWG, 3 HP VS Pump, CCP520 Cartridge Filter.
    TF100 with SpeedStir and SampleSizer, ColorQ Pro 7, Dolphin Premier Robot Cleaner, added Screen Logic 2, added small 3 person Caldera Spa.

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