Hello to all,
I've read some posts where some robots stick on drains. My Hayward QC Tiger shark never did, but recently it started to do so. I thought after replacing a broken track, and replacing the handle that had a leak [did not know this], that it would have been fixed. It was not.
Called Hayward, and they said they have a snap-on "high-velocity inlet" piece that raises the shark enough to go over the drains, yet it increases the suction as well. It's a no-charge and they shipped out this am when I called them. I would say that's pretty darn good customer service. I too criticize when something is not done right regardless, but I also provide constructive feedback when warranted as well.
So, if your shark has this issue, give them a call, there is a fix.
regards, tstex
I've read some posts where some robots stick on drains. My Hayward QC Tiger shark never did, but recently it started to do so. I thought after replacing a broken track, and replacing the handle that had a leak [did not know this], that it would have been fixed. It was not.
Called Hayward, and they said they have a snap-on "high-velocity inlet" piece that raises the shark enough to go over the drains, yet it increases the suction as well. It's a no-charge and they shipped out this am when I called them. I would say that's pretty darn good customer service. I too criticize when something is not done right regardless, but I also provide constructive feedback when warranted as well.
So, if your shark has this issue, give them a call, there is a fix.
regards, tstex