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Thread: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump is

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    Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump is

    I'm trying to trouble shoot my pool cleaner. When I got home today, I found the pump running as scheduled but the cleaner wasn't moving. When I checked it, there was no water flow to it. Any ideas?

    Thanks!!


    Matt- IG gunite pool and spa built Summer 2016: 32' x 20' overall with two 4' x 8' tanning ledges. 6'x6' attached spa with spillover. Depth 3' to 5' to 4'. 16.4K gal. Lueders Limestone retaining wall and coping. Equip: Pentair SVRS vari. speed pump. Pentair 60 sq. ft. DE filter. Pentair Kreepy Crawly Plat. cleaner. Pentair MasterTemp 400,000 BTU NG heater. 1.5 HP spa air blower. Nature2 Sanitizer. Taylor K-206C. My 2016 Build

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    Mod Squad YippeeSkippy's Avatar
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    Re: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump

    Is this a pressure or suction side cleaner??

    What was your filter pressure? Was it unusually high?

    Do you have any valves that accidentally got turned?

    Clogs in the line of the cleaner??

    Yip
    Maddie :) 12K Fiberglass IG, Infinity 4000 automatic cover, SWCG, Hayward Sand Filter, Hayward 1.5 Pump, Doheny Discovery Robot, Savi Melody LED pool lights, outdoor speakers and other assorted doo-dads. Sundance Altamar Hot Tub.
    Skippy's Pool Cooler --> Skippy's New Fountain Our Build --> Our Pool Solved Our Sloping Yard

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    Re: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump

    Quote Originally Posted by YippeeSkippy View Post
    Is this a pressure or suction side cleaner??
    As stated, it's a pressure side

    What was your filter pressure? Was it unusually high?
    Normal filter pressure


    Do you have any valves that accidentally got turned?
    I was hoping that was it but they are all in the proper position


    Clogs in the line of the cleaner??
    I guess that could be the case. That's my question. How do I tell if it's a clogged line, pump problem or something else...








    Matt- IG gunite pool and spa built Summer 2016: 32' x 20' overall with two 4' x 8' tanning ledges. 6'x6' attached spa with spillover. Depth 3' to 5' to 4'. 16.4K gal. Lueders Limestone retaining wall and coping. Equip: Pentair SVRS vari. speed pump. Pentair 60 sq. ft. DE filter. Pentair Kreepy Crawly Plat. cleaner. Pentair MasterTemp 400,000 BTU NG heater. 1.5 HP spa air blower. Nature2 Sanitizer. Taylor K-206C. My 2016 Build

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    Mod Squad YippeeSkippy's Avatar
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    Re: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump

    Well, Skippy's all purpose tool of choice is always a wire coat hanger.... I don't endorse this at all....but have to admit it has worked a million times or two. And when it doesn't work, his second favorite tool comes in to play: *100 mile an hour tape* aka Duct Tape.

    Let me think of this a minute and I'll get back to you....

    Yippee

    Kreepy Krauly pool cleaner troubleshooting and repair information

    KREEPY KRAULY PARTS DIAGRAM, Kreepy Krauly parts, Replacement parts for kreepy pool cleaners
    Maddie :) 12K Fiberglass IG, Infinity 4000 automatic cover, SWCG, Hayward Sand Filter, Hayward 1.5 Pump, Doheny Discovery Robot, Savi Melody LED pool lights, outdoor speakers and other assorted doo-dads. Sundance Altamar Hot Tub.
    Skippy's Pool Cooler --> Skippy's New Fountain Our Build --> Our Pool Solved Our Sloping Yard

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    Re: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump

    Quote Originally Posted by YippeeSkippy View Post
    Well, Skippy's all purpose tool of choice is always a wire coat hanger.... I don't endorse this at all....but have to admit it has worked a million times or two. And when it doesn't work, his second favorite tool comes in to play: *100 mile an hour tape* aka Duct Tape.

    Let me think of this a minute and I'll get back to you....

    Yippee

    Kreepy Krauly pool cleaner troubleshooting and repair information

    KREEPY KRAULY PARTS DIAGRAM, Kreepy Krauly parts, Replacement parts for kreepy pool cleaners
    Thanks! You've given me several things to check tomorrow. Thank you!


    Matt- IG gunite pool and spa built Summer 2016: 32' x 20' overall with two 4' x 8' tanning ledges. 6'x6' attached spa with spillover. Depth 3' to 5' to 4'. 16.4K gal. Lueders Limestone retaining wall and coping. Equip: Pentair SVRS vari. speed pump. Pentair 60 sq. ft. DE filter. Pentair Kreepy Crawly Plat. cleaner. Pentair MasterTemp 400,000 BTU NG heater. 1.5 HP spa air blower. Nature2 Sanitizer. Taylor K-206C. My 2016 Build

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    Re: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump

    There should be either an inline finger screen, or one in the wall fitting.

    Turn the pumps off. BTW, when the cleaner runs, the filter is running too, rrright???

    Just checking...

    Go to the waters edge and twist the wall fitting CCW about a 1/4 turn, the fitting should come out in your hand. Look at the opening, and you should be able to see the finger screen. Make sure that it is clear and set the assembly on the deck. Go back to the equipment and turn the filter and cleaner pumps back on. The cleaner pump may make some unusual noise, that's ok. Go back to waters edge and confirm that there is good flow coming from the cleaner wall fitting. If you have good flow, go and turn off the pumps and replace the cleaner hose to the wall fitting. Turn everything back on and see if it is operating normally. If it is moving slowly, then i would either bring to a shop that works on them to clean out the jets, or you can try this yourself if you feel comfortable doing that sort of thing.

    Note: if your finger screen is in place and doesn't have any rips in it, the drive jets in the cleaner shouldn't be clogged with anything. Also, this is a summer 2016 build, yes? Your problem may be a warranty issue, and shouldn't have to pay for if you determine that you need someone to come out. If so, call Pentair.
    Factory Warranty Station for:
    Jandy/Zodiac, Pentair, Sta-Rite, Raypak (Rheem, Rudd), Polaris,
    and Paramount pool cleaning systems.

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    Re: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump

    Quote Originally Posted by Pool Clown View Post
    There should be either an inline finger screen, or one in the wall fitting.

    Turn the pumps off. BTW, when the cleaner runs, the filter is running too, rrright???

    Just checking...

    Go to the waters edge and twist the wall fitting CCW about a 1/4 turn, the fitting should come out in your hand. Look at the opening, and you should be able to see the finger screen. Make sure that it is clear and set the assembly on the deck. Go back to the equipment and turn the filter and cleaner pumps back on. The cleaner pump may make some unusual noise, that's ok. Go back to waters edge and confirm that there is good flow coming from the cleaner wall fitting. If you have good flow, go and turn off the pumps and replace the cleaner hose to the wall fitting. Turn everything back on and see if it is operating normally. If it is moving slowly, then i would either bring to a shop that works on them to clean out the jets, or you can try this yourself if you feel comfortable doing that sort of thing.

    Note: if your finger screen is in place and doesn't have any rips in it, the drive jets in the cleaner shouldn't be clogged with anything. Also, this is a summer 2016 build, yes? Your problem may be a warranty issue, and shouldn't have to pay for if you determine that you need someone to come out. If so, call Pentair.
    Thank you! I'll post an update when I figure it out.


    Matt- IG gunite pool and spa built Summer 2016: 32' x 20' overall with two 4' x 8' tanning ledges. 6'x6' attached spa with spillover. Depth 3' to 5' to 4'. 16.4K gal. Lueders Limestone retaining wall and coping. Equip: Pentair SVRS vari. speed pump. Pentair 60 sq. ft. DE filter. Pentair Kreepy Crawly Plat. cleaner. Pentair MasterTemp 400,000 BTU NG heater. 1.5 HP spa air blower. Nature2 Sanitizer. Taylor K-206C. My 2016 Build

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    Re: Pentair Kreepy Krauky Platinum pressure side cleaner not working even though pump

    Quote Originally Posted by Pool Clown View Post
    There should be either an inline finger screen, or one in the wall fitting.

    .
    That was the the culprit!

    Thanks Pool Clown and everyone for your assistance! Love this site!


    Matt- IG gunite pool and spa built Summer 2016: 32' x 20' overall with two 4' x 8' tanning ledges. 6'x6' attached spa with spillover. Depth 3' to 5' to 4'. 16.4K gal. Lueders Limestone retaining wall and coping. Equip: Pentair SVRS vari. speed pump. Pentair 60 sq. ft. DE filter. Pentair Kreepy Crawly Plat. cleaner. Pentair MasterTemp 400,000 BTU NG heater. 1.5 HP spa air blower. Nature2 Sanitizer. Taylor K-206C. My 2016 Build

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