Last week Ihad my new 27 ft ag pool installed. What a nightmare!! They put the pool up and realized that they had a wrong skimmer for the pool. So I had to wait for a new skimmer. The installer said to fill the pool up to the skimmer. When the skimmer comes in he will put it in. I said ok. I can deal with that. My uncle who delivers water for a living, came over and started filling the pool. Oh by the way the pool installer put a LITTLE bit of water in the pool. It didn't even cover the whole pool bottom. The second truckload of water goes in the pool and the wall starts buckling in. We start checking the pool and half way around the pool the wall is buckling in different spots.
I later call the installer. I said the wall was buckling. told him i didn't know if that was normal. I also commented about all the wrinkles at the bottom of the pool. He told me wrinkles were normal. He would look and make sure he would take care of them when he put the skimmer in. Said he would be out maybe satuday but most likely monday.
Saturday morning while no one was home but my 14 yr old, pool guy comes out. puts in the skimmer, says he took out the "majority" of the wrinkles tries to straighten the wall. He also had my 14 yr old sign for the install. He never called to say he was even coming out.
I went back to where we bought our pool complained about the installer they hired for the job. Since he was out we also discovered the uprights weren't level either, they were leaning to the side. We told the pool place about the uprights also.
To make a long story short pool guy was out today he fixed the uprights and said the wrinkles were fixed. He said he had a hard time seeing them with a foot of water in the pool.
He never really touched the wrinkles. I have aproximately about 30 wrinkles in the pool.
I called where i got the pool and they told me to fill the pool and wrinkles will come out when the pool is filled. I haven't heard of this before.
HELP what should i do next?
I later call the installer. I said the wall was buckling. told him i didn't know if that was normal. I also commented about all the wrinkles at the bottom of the pool. He told me wrinkles were normal. He would look and make sure he would take care of them when he put the skimmer in. Said he would be out maybe satuday but most likely monday.
Saturday morning while no one was home but my 14 yr old, pool guy comes out. puts in the skimmer, says he took out the "majority" of the wrinkles tries to straighten the wall. He also had my 14 yr old sign for the install. He never called to say he was even coming out.
I went back to where we bought our pool complained about the installer they hired for the job. Since he was out we also discovered the uprights weren't level either, they were leaning to the side. We told the pool place about the uprights also.
To make a long story short pool guy was out today he fixed the uprights and said the wrinkles were fixed. He said he had a hard time seeing them with a foot of water in the pool.
He never really touched the wrinkles. I have aproximately about 30 wrinkles in the pool.
I called where i got the pool and they told me to fill the pool and wrinkles will come out when the pool is filled. I haven't heard of this before.
HELP what should i do next?
