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Thread: PAL Lighting System

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    nastygts's Avatar
    Join Date
    Oct 2015
    Location
    West Texas
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    21

    Unhappy PAL Lighting System

    Our pool install came with a PAL Lighting kit consisting of 3 Led & the PCR-4 Color Touch controller.

    Mid winter the unit became non-responsive and the lights stayed on all the time along with the color selection frozen to 1 color.

    We cleaned up the pool area over the past couple of days and turned the breaker off........... now the lights are off.....and will not come back on.

    Ive replaced batteries multiple times along with a long reset on the breaker.


    Any ideas? Tech support has not responded to multiple e-mails.
    Viking Pools Cancun, Saphire color scheme, Deck Jets, Pentair 1.5 super flo pump, Pentair 250K heater, CL Free System

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    mas985's Avatar
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    May 2007
    Location
    Pleasanton, CA
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    11,983

    Re: PAL Lighting System

    How old is the light? Is the warranty still good?

    Sometimes the gaskets or cord leaks and shorts out the components. You can usually tell by looking at the light and seeing if there is a water line mid light.
    Mark
    Hydraulics 101; Pump Ed 101; Pump/Pool Spreadsheets; Pump Run Time Study; DIY Acid Dosing; DIY Cover Roller
    18'x36' 20k plaster, MaxFlo SP2303VSP, Aqualogic PS8 SWCG, 420 sq-ft Cartridge, Solar, 6 jet spa, 1 HP jet pump, 400k BTU NG Heater

  3. Back To Top    #3
    nastygts's Avatar
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    Oct 2015
    Location
    West Texas
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    Re: PAL Lighting System

    Spoke with Tech support.

    System is warrantied for 12 months after install. We are out of warranty ( installed Nov '15)

    Tech was helpful and offered to repair the unit being it could be something simple VS buying a complete replacement @ $300+.

    I just hate the down time with shipping and waiting...... but <$100 sounds better LOL

    All of the lights worked until I power cycled the system. Lenses look to be water free.
    Viking Pools Cancun, Saphire color scheme, Deck Jets, Pentair 1.5 super flo pump, Pentair 250K heater, CL Free System

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