CircuPool RJ unit frozen

[Flemingljr]

We have a circupool RJ series chlorinater on our pool. The salt level light is solid red, the display reads low salt, and none of the buttons are responding. Is the unit malfunctioning, or do I need to get the salt level up in order for the buttons to respond? It would be nice to know the current salt level so I know how many pounds to add, but the unit isn't telling me anything. Please help.

Fleming

 

[ping]

Welcome to TFP!

The first thing you need to do is have the water tested for the salinity level. If you have a pool store nearby check with them or get yourself some salt test strips to test it yourself.

You should always test the salinity level before adding salt to the water because a bad SWG cell will often report a lower salt level than actual. Many times people will then add too much salt to the water only to find out the cell was no good and then when a new cell is installed the water will need to be drained some to lower the salt level in the pool.

 

[scoobi72]

My Circupool RJ display is frozen as well. Nothing I do: cleaning the cell, cleaning the cables, resetting it etc etc changes anything. Is it fried? Any help would be appreciated.