New Diamond Brite is super rough!??

I just had my pool resurfaced, and something isn't right. The diamond brite is so rough it can easily cut you if you rub up against it to hard. The guy who did it is being evasive, says he "doesnt know what could have happened, never happened before". There was talk of getting it "hydro-torqued" an underwater polishing. I think Im going to get ripped off, he was paid, and is just blowing me off. Anyone ever hear of this happening as far as it being super rough?
 
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