Warranty issues

[Mollyj]

I've just read through my pool brochure and the one thing that stands out is this "Do not use liquid chlorine, your warranty will be void if you do"

Why? Isn't all chlorine the same? Why are they so against the liquid stuff? Now I'm well and truly unhappy because although this pool is double in size to my last one, I'm pretty sure the liquid chlorine from Bunnings will still work as well and keep my pool sparkling.

 

[Jezza]

That doesn't make a lot of sense to me. You don't really mention what the make/model of your new pool is. Maybe contacting the manufacturer of your pool to confirm what their exact concerns are regarding the use of liquid chlorine. A lot of Aussies use this specific type of liquid chlorine without any problems.

 

[PAGirl]

Truly, as long as you add it correctly (in front of a return with the pump on) how would they know which type you used?

 

[Mollyj]

That's exactly what I thought, how would they know and why would it matter? It's strange that they've shown it as a warranty voiding issue. I will ring them tomorrow to find out why. Thanks for replying

 

[EVChargeGuy]

That's exactly what I thought, how would they know and why would it matter? It's strange that they've shown it as a warranty voiding issue. I will ring them tomorrow to find out why. Thanks for replying

I would think it's because the sell their own branded chlorine granules
5kg Swimming Pool Chlorine Granules | Clearwater Pool Chemicals | Bestway UK

 

[duraleigh]

Mollyj,

Please let us know who that is and please provide a link to that statement they make.

They are obviously ignorant of Pool Chemistry and perhaps we can enlighten them.

 

[Mollyj]

This is the company About - Affordable Pools - Australian above ground pools for sale

I got the pool from their eBay sales, they were very quick with delivery so I can't fault them there. I'll post a piccie of the actual wording from the manual. The pool is their Palm Cove 5.6mtr x 3mtr x 1.32m

 

[Jezza]

The company looks like they make some nice pools with quality materials. As is usually the case with many of the pool builders they make some interesting assertions about pool water chemistry- I personally like the 'Saltwater pools are lower in chlorine than a regularly chlorinated pool'.

I would still contact them as a matter of interest to see why no liquid chlorine? As mentioned how are they going to know what type you use?

 

[JamesW]

Technically, the only “Liquid Chlorine” is compressed chlorine gas.