Hayward VS pump issue

1herm4 · Aug 25, 2016

Pump is about a year old. Can home yesterday to find the pump off. Tried to start it but only rattles and clicks like some is stuck inside. Open and cleaned basket but nothing inside. Any ideas?

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mas985 · Aug 25, 2016

You may need to take the pump's wet end off the motor to fully inspect the inside of the pump.

pyrotiger · Aug 25, 2016

The impeller might be clogged. You could check by cutting power to the pump completely and checking the impeller with a long needle nose pliers or screwdriver and inserting it in the suction hole of the housing... Only do this after ensuring power has been cut off namely at the breaker panel.

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1herm4 · Aug 26, 2016

Appears that the impeller won't easily turn. Sounds like the bearings seized not I need to figure out how to get hayward warranty process.

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mas985 · Aug 26, 2016

Bearings should not fail with a pump where the warranty is still good. Did you take apart the wet end to make sure there is nothing stuck in the impeller?

1herm4 · Aug 26, 2016

Had someone take apart to make nothing was stuck and he said impeller won't easily turn and nothing was stuck.

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1herm4 · Sep 1, 2016

Not sure exactly what failed on the pump but it's back up and running thanks to Hayward warranty. I notice a new back cover on the dry side of the pump. I know a 1 year old pump shouldn't fail but it's great having a manufacturer stand behind their products. I called the builder expecting to get "sorry for your problem " line and just getting a random warranty hot line number for me to get in touch with Hayward. Instead my builder worked with a Hayward technician to schedule a repair in no time.

Only had one other issues with equipment (Aqua Pod)that one of members here help get replaced.

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