Triton Sand Filter - pump stopped working

[PoolIssues123]

Hi, I have a 21,000 Gal, Marcite/Granite Pool. I am a new pool owner and am still trying to become familiar with the ins and outs of pool care. We left on vacation for 2 weeks and had someone care for our pool, but on our return when I try to turn the pump on, it runs dry. I have refilled it with water and usually hitting the reset button works, but not this time. I also tried letting air out by the air release valve on our Triton Sand Pump and when water starts to run I close the valve and start it again. I did this three times, each time I let the air out, it took about 5 - 10 min. for water to start running through the valve. Could it be possible that I did not let all the air out and should have let it run through longer? Any help is appreciated. Have a great day!

 

[zea3]

Hi, welcome to TFP! Could you post a picture of your equipment pad and any valves you have on the plumbing lines? That could help us troubleshoot your problem.

 

[PoolIssues123]

Here are a few pictures, let me know if there is anything else you need. Hope pics go through okay. Thanks for your help.

 

[zea3]

How high is the water level in your pool? If I understand correctly, the pump doesn't stay primed and you get a lot of air in the pump pot?

 

[PoolIssues123]

Water level is high, about 1/2 inch under the top of the tile that goes around the pool. When I turn it on there is a tiny amount of water that runs out, but then the water stops flowing completely. Could there be a clog I can't see or something?

 

[pooldv]

Have you put a hose in the pump basket to fill it up before trying to prime the pump?

Either there is a clog or a valve stopping the water flow to the pump. Or, more likely, a suction leak that is sucking air into the pump. More here about tracking down a suction leak, Pool School - Suction Side Air Leaks

 

[PoolIssues123]

Tks for all your help. i did finally figure out the issue. The o-ring was off the strainer lid. I put it back on and let the air out quite a few more times and that was all it needed. Glad it was an easier fix than I thought. This is a wonderful site and I'm sure I will learn everything I need to know when it comes to maintaining my pool.

Thanks again,