We bought a vouge discovery oval pool this april and to say it has been a nightmare from day one is an understatement.
I wont go into much detail, we were basically give the wrong install instructions, however it was all corrected and levelled before we even got the track down, all instructions now followed to the "T" as per manutacturer and not the sales persons suggestions/information.
Then we had problems with the liner, it simply did not fit, then we left it out in the sun and stretched it a little and managed after three more attempts to fit it.( why they cannot put a lil begin here mark on the back, I do not know!)
The pool was finally getting somewhere, everything stayed in the tracks, all sides are level, looking good, no mark, scratches or dents.
We begun filling it with water, took a few days but once it got high enough we notice some dents near the legs. ( see pictures)
they are giving us cause for concern.
We have spoken to the sales person who has spoken with the manufacturer on our behalf, whosaid this happens sometimes, jump in and push them out, well we did not need to jump in theuare high enough to reach, they simply bounce back into the dent shape and we do not want to do it to many times incase we damage the liner.
Does anyone have any suggestions, advice , experienced the same problem?
Thank you! It's not just one leg, its most of them!
I wont go into much detail, we were basically give the wrong install instructions, however it was all corrected and levelled before we even got the track down, all instructions now followed to the "T" as per manutacturer and not the sales persons suggestions/information.
Then we had problems with the liner, it simply did not fit, then we left it out in the sun and stretched it a little and managed after three more attempts to fit it.( why they cannot put a lil begin here mark on the back, I do not know!)
The pool was finally getting somewhere, everything stayed in the tracks, all sides are level, looking good, no mark, scratches or dents.
We begun filling it with water, took a few days but once it got high enough we notice some dents near the legs. ( see pictures)
they are giving us cause for concern.
We have spoken to the sales person who has spoken with the manufacturer on our behalf, whosaid this happens sometimes, jump in and push them out, well we did not need to jump in theuare high enough to reach, they simply bounce back into the dent shape and we do not want to do it to many times incase we damage the liner.
Does anyone have any suggestions, advice , experienced the same problem?
Thank you! It's not just one leg, its most of them!
