First time here....and some whacky problems with my pool

[SJW1194]

Hi,

First time here! Hopefully someone can shed light on my problem. I have an inground pool (5 years old) with the Pentair filtration system (salt system). I'm pretty much a novice when it comes to pool maintenance and with a very hot weekend, I'm trying to resolve a problem on my own:

The pool filtration system is on, water is flowing, water in basket, salt indicator/pump working etc. All valves pointed in the correct location. Both my skimmers and Polaris vacuum are not working at all! Any ideas where to start?

Thanks.

Steve

 

[gwegan]

A picture of your pool and of the whole equipment pad would help. Two pictures.

 

[SJW1194]

ok. getting on it now.

 

[SJW1194]

 

[gwegan]

Turn the Skimmer valve on the suction side 90 degrees. see what that does. Is your booster pump running?

 

[SJW1194]

If by booster pump you mean the black circular/tube shaped cylinder that says "cleaner pump" (I assume), it doesn't appear to be on or making any noises whatsoever when the pool filter is on. Checked the fuses/power...nothing seems to be an issue. Strangely, the Polaris won't turn on either.

 

[kimkats]

when you say "both skimmers are not working" what do you mean? Did you just open your pool? Who opened it? When was the last time you know they worked?

Kim:cat:

 

[SJW1194]

Yes it was opened last week by pool company. They came to clean yesterday. After they left, I noticed the filter was on (and working), but the pool is not skimming, or does the Polaris work. And overnight, a lot of dirt has accumulated at the bottom of the pool.

 

[kimkats]

They messed with something. Do you have a picture of your equipment from before?

For right now I would do as told above. See what that does.

Kim:cat:

 

[SJW1194]

ok thanks...and no pictures from before.

 

[zea3]

The one labeled "cleaner pump" is your booster pump. It provides power to the Polaris, so if it is not running the Polaris will not run either. It should be wired to a switch either directly on the back of the pump or at the control panel. Does all your electrical for the pool connect to a breaker box nearby?

Edit: I think I see your breaker box behind the filter. Could you post a picture of that as well?

 

[SJW1194]

thanks...ok I will post tomorrow AM. I did go into the box to reset the fuses/switches to see if anything was tripped but nothing was off.

 

[SJW1194]

pictures of fuse box - also noticed that the booster pump was extremely hot today, but I don't think it's on. I may assume that it's getting electricity, but it's just no longer working?