Hopefully someone will be familiar with this SWG and may be able to give me some input. When turned on, the control box will only stay lit up on the 10% light. I can't adjust the output any higher than that. Spoke with the rep and she said it was bc my salt level was low, which it was, it was at 1510. But my FC level was good, I think around 4, and my pool looks really good. So she recommended raising it to 3500 then I should be able to adjust the out percentage. I added a total of 7 bags of salt over a few days and got it back up to 3420. So I went try again to adjust the percentage level and still it won't go any higher than 10%. The cell looks to be in really great shape. And the unit does appear to be working, so I'm kinda baffled. You are suppose to be able to rotate the control know all the way clockwise to check your salt level to see if it's at 100%, but mine just goes from the light being on at 10%, then just going off when I turn it up. Any ideas on what's going on with it?