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Thread: Pool Warranty Paperwork

  1. Back To Top    #1

    Join Date
    Mar 2009
    Location
    Woods of North Florida
    Posts
    148

    Pool Warranty Paperwork

    Do I need to fill out all this warranty stuff to send to the manufacturer? There are papers for the liner, pump, filter and who knows what else! I've read before that most of the time you don't need to fill out warranty paperwork and that it is just a way for companies to get your address and other information. I'd hate for this to be a case where it is needed and I didn't do it! Thanks!
    24' Seaspray Evolution CLX Above Ground Pool (~13600 gallons)
    Pentair Sand Dollar SD60 / 22.5" filter / Maximum Flow Rate 60 GPM
    Pentair Dynamo Pump 1 1/2 HP

  2. Back To Top    #2

    Join Date
    Mar 2007
    Location
    Coastalish 'down easter'
    Posts
    4,160

    Re: Pool Warranty Paperwork

    I would do it just to cover yourself. However, I doubt many of my company's customers do it and we always honor the warranty (of course, we have a good bit of 'pull' with the manufacturers and distributor so we can 'force' them to accept something we send back as a warranty item ) If your PB has the same 'sway' and will honor the warranties, no need to have your e-mail clogged with PB BS I do think that you should at least do the liner warranty, it's the one that they will most likely balk on and the most expensive thing that could need replacing.
    Luv& Luk
    -Ted

    Having done construction and service for 4 pool companies in 4 states starting in 1988, what I know about pools could fill a couple of books - what I don't know could fill a couple of libraries :-D

    POOL SCHOOL, TF Testkits, Jason's Pool Calculator, CYA vs. cl chart, (Just a few DARNED handy links!)

  3. Back To Top    #3

    Join Date
    Mar 2009
    Location
    Woods of North Florida
    Posts
    148

    Re: Pool Warranty Paperwork

    Thanks for your response. I'll fill out the liner warranty now. The rest are only warranteed for 1 year anyway. I hope the pump and filters last longer than that though!
    24' Seaspray Evolution CLX Above Ground Pool (~13600 gallons)
    Pentair Sand Dollar SD60 / 22.5" filter / Maximum Flow Rate 60 GPM
    Pentair Dynamo Pump 1 1/2 HP

  4. Back To Top    #4
    Ohm_Boy's Avatar
    Join Date
    May 2007
    Location
    Orlando, FL
    Posts
    1,344

    Re: Pool Warranty Paperwork

    A company cannot deny you warranty coverage to which you are entitled just because you didn't register with them, per the Magnuson-Moss warranty act. The consumer will need to be able to prove time of purchase if any warranty claim is made, but you'll have all the paperwork and receipts, so that should be no problem.

    Generally speaking, registration is a method by which manufacturers collect demographic and marketing information from their consumers, and gather information to provide for notification in the event of a recall. You are under no obligation to register.

    Standard disclaimer: I am not a lawyer, and nothing I state or imply should be construed as legal advice.
    [center:1kpalu48]Helpful Links: Pool School | CYA/Chlorine Chart | Pool Calculator[/center:1kpalu48]

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