CompPool BBB accreditation REVOKED

[x2rider]

Still waiting for a replacement control unit (submitted warranty forms back in May).

I filed a complaint with the BBB today, but looks like I need to take a number...

On 08/28/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to eliminate the underlying cause of complaints on file with the BBB and failure to maintain minimum BBB Rating - See more at: CompuPool Products USA, Inc. Business Review in Apopka, FL - Central Florida BBB


104 complaints closed with BBB in last 3 years | 74 closed in last 12 months - See more at: CompuPool Products USA, Inc. Business Review in Apopka, FL - Central Florida BBB


CompuPool Products USA, Inc. Business Review in Apopka, FL - Central Florida BBB

 

[ewkearns]

And here:

http://www.poolspanews.com/chemicals/alleged-product-defect-causes-conflict.aspx

 

[x2rider]

Yes, that was on the original model, which was my first failure back in 2013.

They replaced it with the CPX48. The control board melted after 2 weeks (see my other post)